Activation & Onboarding Specialist

Payoneer Inc.; Polska; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Payoneer Inc. is seeking an onboarding and sales-focused professional in Poland to support new SMB customers across domestic and international markets.

You will drive activation through structured calls, emails, and messaging, guiding customers through onboarding, KYC when needed, and first funded transactions. Ideal candidates have 1–2 years in B2B sales or onboarding, strong English, and proven ability to meet conversion targets.

Qualifications

• Bachelor’s degree holder or current bachelor’s degree student.
• 1–2 years of experience in B2B sales, telesales, inside sales, onboarding, or related field.
• Strong sales acumen with ability to work in a target-driven environment.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Fluent English with excellent spoken communication and call handling ability.

Responsibilities

• Support onboarding for new SMB customers across domestic and global markets via telesales outreach.
• Engage prospects through structured call, email, and messaging outreach (WhatsApp/Telegram).
• Guide customers through onboarding, helping activation and FFT completion.
• Collaborate with operations to support activation and approvals.
• Address onboarding, operational, and payment-related issues to ensure smooth experience.
• Maintain outreach to meet onboarding and activation goals and introduce Payoneer products.

Skills

B2B sales

Telesales

Customer onboarding

Active listening

Communication

MS Office

Education

Bachelor’s degree

Tools

Salesforce

Salesloft

Aircall

Marketo

Job description

Payoneer Inc. is seeking an onboarding and sales-focused professional in Poland to support new SMB customers across domestic and international markets.

You will drive activation through structured calls, emails, and messaging, guiding customers through onboarding, KYC when needed, and first funded transactions. Ideal candidates have 1–2 years in B2B sales or onboarding, strong English, and proven ability to meet conversion targets.