24/7 Network Operations Center Analyst

US Bank; Warszawa; On-site; PLN 272,000 - 389,000; Full time

Job summary

U.S. Bank is seeking an effective Network Operations Center Analyst to support event management, monitoring, and incident resolution for 24/7 operations. You will analyze events, coordinate with IT staff, and help maintain production systems to ensure reliable performance.

The role requires an Associate's degree or equivalent and at least 3 years of data center experience, with Cisco networking and monitoring tools preferred.

Qualifications

• Associate's degree or equivalent work experience.
• At least 3 years of experience with a data center operating environment and production systems.
• Basic understanding in IT systems management.
• Working experience in hardware infrastructure, telecommunications, and computer operations.

Responsibilities

• Analyze and resolve IT incidents promptly.
• Manage production systems to ensure efficient processing.
• Collaborate with IT staff to implement new hardware and software.
• Demonstrate urgency for 24/7 operations.
• Serve as a technical resource for less experienced team members.
• Participate in Major Incident bridges and outage responses.

Skills

Network troubleshooting

Cisco networking

Incident management

Event management

Monitoring

ServiceNow

Communication

Education

Associate's degree or equivalent

Tools

Kibana

Cisco ThousandEyes

CA Spectrum

Palo Alto

Infoblox

Job description

U.S. Bank is seeking an effective Network Operations Center Analyst to support event management, monitoring, and incident resolution for 24/7 operations. You will analyze events, coordinate with IT staff, and help maintain production systems to ensure reliable performance.

The role requires an Associate's degree or equivalent and at least 3 years of data center experience, with Cisco networking and monitoring tools preferred.