VP, GTM

Lessonly; Hyderabad City Taluka; Hybrid; PKR 66,519,000 - 133,038,000; Full time

Job summary

Seismic is seeking a Vice President, Head of Go-To-Market India to lead the customer-facing GTM org in India, aligning India's GTM with global priorities and building scalable capability across CS, Renewals, Solution Consulting, and related functions.

This executive will report to the India MD/President and CRO, partnering with global GTM leaders to create an integrated, high-impact India operation and a strong leadership bench for future expansion.

Qualifications

• 20+ years of progressive leadership experience across GTM, Customer Success, Services, Renewals, Solution Consulting, Support, Sales or related functions.
• Experience building and scaling multi-function customer-facing organizations in India within a global enterprise SaaS, B2B software, or tech product company.
• Ability to operate in a US-headquartered, global, matrixed organization with senior stakeholders across geographies.
• Strong understanding of recurring revenue models, customer lifecycle management, retention, renewals, adoption, value realization and growth levers.

Responsibilities

• Own the India GTM leadership mandate and translate global priorities into India strategy, operating model, and execution plan.
• Partner with the India MD/President, CRO, and global GTM leaders to align India capability with global priorities.
• Lead and develop India-based GTM leaders across Services, Solution Consulting, Customer Success, Renewals, Implementation, TAM, and Project Management.
• Build a scalable leadership structure and operating rhythm to support current priorities and future expansion.
• Create governance across global and India teams to improve decision-making, escalation, and business visibility.
• Drive collaboration across Customer Success, Renewals, Services, Solution Consulting, Support, Product, Engineering, Finance, People.

Skills

Executive leadership

GTM strategy

Customer Success

Renewals

Solution Consulting

Global enterprise SaaS

Education

Bachelor's degree in Business or related discipline

Advanced degree preferred

Job description

Seismic is seeking a Vice President, Head of Go-To-Market India to serve as the senior India leader for its customer-facing GTM organization. This executive will be responsible for aligning India’s GTM strategy with Seismic’s global priorities, building scalable organizational capability, and leading the next phase of growth across Customer Success, Renewals, Solution Consulting, Professional Services, Implementation, Technical Account Management, Project Management, and other GTM functions as the organization expands.

The role will have dual reporting to the India Managing Director / President and the Chief Revenue Officer. This leader will partner closely with global GTM executives to ensure India operates as an integrated, high-impact extension of the global business while also building a strong India leadership bench, operating model, and culture of accountability.

Initially, two Senior Directors will report into this leader. One Senior Director will oversee implementation, solution consulting, technical account management, project management, and related services functions. The second Senior Director will oversee Customer Success and Renewals Management. The scope is expected to expand as Seismic continues to scale its GTM presence and leadership capability in India.

• 20+ years of progressive leadership experience, including executive level leadership across GTM, Customer Success, Services, Renewals, Solution Consulting, Support, Sales, or related customer-facing functions.
• Significant experience building and scaling multi-function customer-facing organizations in India within a global enterprise SaaS, B2B software, or technology product company.
• Demonstrated ability to operate in a US-headquartered, global, matrixed organization with senior stakeholders across geographies and functions.
• Strong understanding of recurring revenue models, customer lifecycle management, retention, renewals, adoption, value realization, and customer growth levers.
• Proven track record of developing senior leaders, building leadership bench strength, and designing scalable operating models.
• Strong commercial judgment, data-driven decision-making, and ability to connect customer, talent, operational, and financial priorities.
• Executive presence and communication skills, with the ability to influence CRO, President, MD, functional executives, and cross-functional partners.
• Ability to bring clarity, pace, and disciplined execution in a fast-moving, evolving environment.
• Bachelor's degree in Business or a related discipline required. Advanced degree preferred.

Preferred Experience

• Experience leading or partnering closely with global Customer Success, Services, Solution Consulting, Renewals, or Support organizations.
• Experience scaling an India center from early or mid-stage maturity into a strategic global capability hub.
• Exposure to executive-level workforce planning, location strategy, customer delivery models, and leadership hiring.
• Experience improving operating leverage through process design, tooling, automation, AI, or shared operating rhythms.

Success Profile

• Own the India GTM leadership mandate and translate global business priorities into a clear India strategy, operating model, and execution plan.
• Partner with the India Managing Director / President, CRO, and global GTM leaders to align India capability with global customer, revenue, retention, and growth priorities.
• Lead and develop India based GTM leaders across Services, Solution Consulting, Customer Success, Renewals, Implementation, TAM, Project Management, and adjacent functions.
• Build a scalable leadership structure and operating rhythm that supports current priorities while preparing the organization for future expansion.
• Create strong accountability across capacity planning, delivery readiness, customer outcomes, retention, renewal execution, operational health, and talent development.
• Establish governance mechanisms across global and India teams to improve decision-making, escalation management, cross-functional alignment, and business visibility.
• Drive collaboration across Customer Success, Renewals, Services, Solution Consulting, Support, Product, Engineering, Finance, People, and other partner functions.
• Develop senior leaders and build a strong internal succession pipeline for India GTM leadership roles.
• Identify opportunities to improve efficiency, scalability, customer experience, and operating leverage through process improvement, technology, automation, and AI adoption.
• Represent India GTM priorities with executive stakeholders and serve as a senior escalation point for critical customer, talent, and operational matters.
• Shape a high-performance culture grounded in customer impact, commercial judgment, ownership, inclusion, and global collaboration.

At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.

Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.