UI/UX Designer
Contour Software
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Benefits offered by this job
Job summary
Contour Software seeks a UX/UI Designer to craft intuitive, scalable experiences for a modern AI-enabled SaaS Dealer Management Platform. You will translate complex dealer workflows into simple, efficient interfaces, blending UX research, flows, and high-quality UI design.
Working with Product Managers and Engineers in an AI-driven environment, you will drive usability, adoption, and customer satisfaction across B2B and B2C SaaS apps.
Qualifications
- Portfolio demonstrating UX/UI thinking, design process and visual design skills.
- Degree or equivalent work experience suffices.
Responsibilities
- Conduct user research to understand workflows, behaviours, and pain points across dealer operations.
- Identify opportunities where AI can augment or automate user tasks.
- Develop user personas, journey maps, and behavioural insights that include human-AI interaction scenarios.
- Analyse how users interact with both traditional UI and AI-driven features.
- Define user journeys, workflows, and information architecture.
Skills
Education
Tools
Job description
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
Ibcos Computers Ltd is the UK’s leading provider of Dealership Management Software to the Agricultural, Construction and Ground Care industries. We help Dealerships manage all areas of their business operations from parts and service, through to sales and finance, with innovative solutions to achieve their business objectives.
The UX/UI Designer will be responsible for designing intuitive, scalable, and high-performing user experiences for a modern AI enabled SaaS Dealer Management Platform. You will shape how customers interact with our platform, translating complex dealer workflows into simple, efficient, and visually engaging digital experiences. The role combines user experience (UX) research, flows, usability with user interface (UI) visual design, interaction patterns, and design systems.
Working closely with Product Managers, Engineers, and stakeholders, using an AI driven approach, you will ensure our platform delivers best in class usability, adoption, and customer satisfaction.
- Conduct user research to understand workflows, behaviours, and pain points across dealer operations
- Identify opportunities where AI can augment or automate user tasks
- Develop user personas, journey maps, and behavioural insights that include human-AI interaction scenarios
- Analyse how users interact with both traditional UI and AI-driven features
- Define user journeys, workflows, and information architecture
- Design hybrid workflows where users collaborate with AI systems (e.g. recommendations, predictions, automation triggers)
- Translate requirements into user flows, wireframes, and interaction models
- Simplify complex business processes (e.g. service workflows, inventory, financials) into intuitive experiences
- Produce high-quality UI designs including layouts, components, and design specifications
- Ensure consistency across the platform through design systems and style guides
- Create accessible, responsive, and modern interfaces aligned to brand standards
- Using AI, create low- and high-fidelity prototypes to validate concepts quickly
- Conduct usability testing and iterate based on user feedback
- Partner with product teams to test assumptions and refine experiences
- Work closely with Product Managers, Developers, and stakeholders to align design with business goals
- Participate in backlog refinement, sprint planning, and design reviews
- Ensure seamless handoff and implementation of designs
- Contribute to sprint planning and iterative delivery cycles
- Continuously refine designs based on real-world feedback and usage data
- Actively participate in stand-ups, reviews, and retrospectives
- Monitor UX metrics (e.g. adoption, completion rates, churn drivers)
- Stay current with UX/UI trends, tools, and SaaS best practices
- Drive improvements in onboarding, usability, and overall customer experience
- Educated to Degree standard or equivalent and/or have equivalent work experience.
- A portfolio demonstrating UX/UI thinking, design process and visual design skills, developed through academic work, personal projects and/or early professional experience.
- Experience designing B2B and B2C SaaS applications
- Experience of conducting research, journey mapping and usability testing
- Producing prototypes using AI toolsMaintaining a style guide to enforce UI/UX consistency across a suite of applications
- Familiarity with design and prototyping tools such as Figma
- Understanding of design systems, accessibility and responsive design
- Working knowledge of modern front-end UI implementation patterns, including familiarity with at least one CSS framework(e.g. Bootstrap, Tailwind CSS, Foundation).
- Awareness of component-based JavaScript frameworks(e.g. React, Vue, Angular), and how design decisions translate into reusable UI components.
- Strong attention to detail.
- Clear written and verbal communication skills including experience of communicating with customers.
- Comfortable working in an evolving, experimental AI-driven environment
- Ability to work independently on defined tasks within a collaborative, cross‑functional team.
- Interested in AI and understand how it can be used to shorten the design and feedback loop.
- Has worked on UX/UI design in a previous role
- Is curious about front-end implementation and is enthusiastic for collaborating with engineers to turn designs into production-ready interfaces.
- Enjoys solving usability problems and iterating designs based on feedback.
- Is comfortable working closely with Product and Engineering colleagues
- Takes ownership of defined design tasks and follows them through to delivery.
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
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