Telesales Specialist

Prime Homes Properties Dubai; Lahore; On-site; PKR 3,367,000 - 5,891,000; Full time

Job summary

Prime Homes Properties Dubai is seeking a Telesales Specialist for a full-time, on-site role in Dubai. You will contact prospective and existing clients by phone to present property offerings, understand client needs, and generate qualified leads. Follow-ups, record-keeping in CRM, and scheduling viewings are key daily tasks.

The role requires strong customer service, excellent communication, and a target-driven mindset, with collaboration to improve scripts and processes for better results.

Qualifications

• Strong customer service skills with the ability to handle inquiries professionally.
• Excellent communication, both verbal and written, with clear phone presence.
• Proven sales abilities, experience in telesales or lead generation in real estate.
• Basic knowledge of real estate markets, preferably Dubai, or willingness to learn.
• Comfort using CRM systems and standard office software to document calls and track leads.
• Ability to work in a fast-paced, target-driven environment with time management.

Responsibilities

• Make outbound and inbound calls to prospective and existing clients.
• Present property offerings and understand client needs to generate qualified leads.
• Follow up on inquiries and schedule property viewings or meetings for the sales team.
• Maintain accurate call records and lead status in CRM.
• Respond to client questions with clear information on available properties and services.
• Meet daily sales and call targets while collaborating to refine scripts and processes.

Skills

Customer service

Communication skills

Sales abilities

Time management

English fluency

Team collaboration

Tools

CRM software

Microsoft Office

Job description

Company Description

Prime Homes Properties Dubai is a leading real estate company in the dynamic and fast-growing property market of Dubai. The organization focuses on providing high-quality residential and commercial real estate solutions to a diverse client base. Team members work in a collaborative environment that values professionalism, market expertise, and client satisfaction. Prime Homes Properties offers opportunities to grow within the real estate sector while contributing to a trusted brand in Dubai.

Role Description

The Telesales Specialist is a full-time, on-site role based in Dubai. This position involves contacting prospective and existing clients by phone to present property offerings, understand client needs, and generate qualified leads. The specialist will follow up on inquiries, maintain accurate records, and schedule property viewings or meetings for the sales team. Daily responsibilities include responding to client questions, providing clear information on available properties and services, and meeting set sales and call targets. The role also requires collaborating with colleagues to refine call scripts, share market feedback, and support continuous improvement in telesales processes.

Qualifications

• Strong Customer Service and Customer Support skills, with the ability to handle inquiries and resolve concerns professionally.
• Excellent Communication skills, including clear verbal communication, active listening, and confident phone presence.
• Proven Sales abilities, with experience in telesales, lead generation, or similar roles in real estate or related industries.
• Basic knowledge of real estate markets, preferably in Dubai, or willingness to learn quickly.
• Comfort using CRM systems and standard office software to document calls and track leads.
• Ability to work in a fast-paced, target-driven environment and manage time effectively.
• Fluency in English; additional languages commonly used in Dubai are an advantage.
• Previous experience in a customer-facing or sales role is preferred, but motivated entry-level candidates are also encouraged to apply.