Telesale Representative

EarthLink Consultants; Lahore; On-site; PKR 670,000 - 1,116,000; Full time

Job summary

EarthLink Consultants in Pakistan is seeking a driven Telesales Representative to convert prospective student leads into consultations and applications. You will handle international calls and inquiries, qualify leads, and coordinate with the admissions team to drive conversions.

The role emphasizes strong English communication, lead management, and meeting daily, weekly, and monthly targets. Fresh graduates with excellent English may apply, with a focus on high-quality follow-up and customer

Qualifications

• 12 years of education or high school qualification.
• Excellent spoken English and communication skills.
• Experience in telesales or customer service preferred; fresh candidates may apply.
• Comfortable making international calls.
• Strong follow-up and lead management abilities.

Responsibilities

• Handle assigned leads from digital marketing and inquiries.
• Make 50 to 70 international calls per day.
• Understand study-abroad requirements of new leads.
• Follow up with interested and undecided leads via calls and WhatsApp.
• Qualify leads based on background, destination, program, budget, and intake.
• Maintain CRM lead status, call records, notes, and follow-up dates.
• Nurture leads through the decision process until conversion.
• Coordinate qualified leads with admissions/counselling team.
• Meet daily, weekly, and monthly KPIs and conversion targets.

Skills

Strong English communication

International calls

Lead management

Target-oriented

Education

12 years education / High School qualification

Tools

CRM

Call center software

Job description

EarthLink Consultants is hiring a Telesales Representative to handle prospective student leads and convert them into consultations and applications.

EarthLink Consultants | Pakistan

Job Type: Full-time

Location: Pakistan

Key Responsibilities

• Handle assigned leads generated through digital marketing, website inquiries, social media, and other channels.
• Make 50 to 70 international calls per day to assigned leads.
• Contact new leads promptly and understand their study-abroad requirements.
• Conduct continuous follow-up with interested and undecided leads through calls and WhatsApp.
• Qualify leads based on academic background, preferred destination, program, budget, and intake.
• Maintain accurate lead status, call records, notes, and follow-up dates in the CRM.
• Nurture leads throughout the decision-making process until conversion or closure.
• Coordinate qualified leads with the admissions/counselling team.
• Meet assigned daily, weekly, and monthly KPIs and conversion targets.

Requirements

• Minimum 12 years of education / High School qualification.
• Strong English speaking and communication skills is mandatory.
• Comfortable making and receiving international calls.
• Confident, persuasive, and target-oriented.
• Strong follow-up and lead management skills.Previous telesales, telemarketing, sales, or customer service experience is preferred.
• Fresh candidates with strong English and communication skills may apply.

KPIs

• 50 to 70 calls per day
• Lead response and follow-up consistency
• Lead qualification
• Follow-up completion
• Consultation/application conversions
• Monthly sales and conversion targets
• CRM data accuracy