Telesale Representative

Earthlink Consultants LTD.; Gujranwala Division; On-site; PKR 502,000 - 725,000; Full time

Job summary

EarthLink Consultants in Gujranwala, Pakistan, is hiring a Telesales Representative to manage international leads and drive conversions. You will handle 50–70 calls daily, promptly engage new leads, and follow up across calls and WhatsApp to qualify prospects for study-abroad programs.

The role requires strong English communication, lead management, and a target-oriented mindset, with CRM accuracy and collaboration with the admissions team.

Qualifications

• 12 years of education / High School qualification.
• Strong English speaking and communication skills are mandatory.
• Comfortable making and receiving international calls.
• Confident, persuasive, and target-oriented.
• Strong follow-up and lead management skills.
• Fresh candidates with strong English and communication skills may apply.

Responsibilities

• Handle assigned leads generated through digital marketing, website inquiries, social media, and other channels.
• Make 50 to 70 international calls per day to assigned leads.
• Contact new leads promptly and understand their study-abroad requirements.
• Conduct continuous follow-up with interested and undecided leads through calls and WhatsApp.
• Qualify leads based on academic background, preferred destination, program, budget, and intake.
• Maintain accurate lead status, call records, notes, and follow-up dates in the CRM.
• Nurture leads throughout the decision-making process until conversion or closure.
• Coordinate qualified leads with the admissions/counselling team.
• Meet assigned daily, weekly, and monthly KPIs and conversion targets.

Skills

English communication

Telesales experience

Lead management

CRM usage

Education

High School

Job description

Telesales Representative

EarthLink Consultants | Gujranwala, Pakistan

Job Type: Full-time

Location: Gujranwala

Key Responsibilities

• Handle assigned leads generated through digital marketing, website inquiries, social media, and other channels.
• Make 50 to 70 international calls per day to assigned leads.
• Contact new leads promptly and understand their study-abroad requirements.
• Conduct continuous follow-up with interested and undecided leads through calls and WhatsApp.
• Qualify leads based on academic background, preferred destination, program, budget, and intake.
• Maintain accurate lead status, call records, notes, and follow-up dates in the CRM.
• Nurture leads throughout the decision-making process until conversion or closure.
• Coordinate qualified leads with the admissions/counselling team.
• Meet assigned daily, weekly, and monthly KPIs and conversion targets.

Requirements

• Minimum 12 years of education / High School qualification.
• Strong English speaking and communication skills is mandatory.
• Comfortable making and receiving international calls.
• Confident, persuasive, and target-oriented.
• Strong follow-up and lead management skills.
• Previous telesales, telemarketing, sales, or customer service experience is preferred.
• Fresh candidates with strong English and communication skills may apply.

KPIs

• 50 to 70 calls per day
• Lead response and follow-up consistency
• Lead qualification
• Follow-up completion
• Consultation/application conversions
• Monthly sales and conversion targets
• CRM data accuracy