Telephone Operator (BS-16)

Home Department; Quetta City Tehsil; On-site; PKR 600,000 - 800,000; Full time

Job summary

The Home Department is seeking a BS-16 Telephone Operator to support the judicial system, ensuring efficient communication between the public and courts. Quetta region responsibilities include answering inquiries, relaying messages, and handling court-related calls with confidentiality.

Applicants will undergo a 100-MCQ written screening examination, merit shortlisting, and Departmental Selection Committee interviews to determine eligibility and suitability.

Qualifications

• BS-16 Telephone Operator position requires passing the departmental screening process.

Responsibilities

• Answer public inquiries and relay messages accurately.
• Handle court-related calls and ensure timely responses.
• Maintain confidentiality and professionalism in all interactions.
• Record and document all communications for accuracy and accountability.
• Coordinate with other departments as needed for efficient service.
• Participate in ongoing training and professional development.

Job description

The Home Department is seeking a BS-16 Telephone Operator to support the judicial system, ensuring efficient communication between the public and courts.

Daily tasks include answering public inquiries, relaying messages, and handling court-related calls. Service standards include prompt response and accurate information delivery.

Candidates will be evaluated through a 100-MCQ written screening examination, followed by merit shortlisting and Departmental Selection Committee interviews.

Key duties and responsibilities:

• Answer public inquiries and relay messages accurately
• Handle court-related calls and ensure timely responses
• Maintain confidentiality and professionalism in all interactions
• Record and document all communications for accuracy and accountability
• Coordinate with other departments as needed for efficient service
• Participate in ongoing training and professional development