Telecom Sales Specialist

Synapse Labs; Karachi Division; On-site; PKR 390,600 - 669,600; Full time

Job summary

A telecommunications company in Karachi seeks a candidate for an Inbound Telecom Sales Campaign. The role requires excellent communication skills and a minimum of one year experience in a Contact Center. Candidates must be able to handle high call volumes and support customers during night shifts. Proficiency in CRM software and a proactive mindset towards improving customer experience will be essential for success. The position encourages self-starters excited about growth and challenges.

Qualifications

• Minimum 1 year Contact Center Experience is mandatory.
• Fluent English or strong communication skills needed for fresh candidates.
• Proven sales experience in telecommunications or a related field.

Responsibilities

• Handle high call volume and support through Live CHAT and calls.
• Communicate with customers effectively to deliver results.
• Innovate and propose solutions to improve customer experience.

Skills

Excellent communication skills

Ability to handle high call volume

Strong negotiation and closing skills

Proficient in MS Office

Team player

Tools

CRM software

Job description

Job Description

Inbound Telecom Sales Campaign

6 Days/week

Night Shift

Requirements

• Excellent communication skills.
• Minimum 1 year Contact Center Experience is mandatory. However, fresh candidates can also apply if they have fluent English or strong communication skills.
• Ability to handle high call volume.
• You are very dependable.
• Enjoying hours communicating with the customers.
• Technology is your good friend.
• You have an innovative mind and are a self-starter.
• Proactive in coming up with ideas and solutions that will improve customer experience.
• Ability to carry out support through Live CHAT and calls.
• You are a team player and are excited about growing and learning in a challenging environment.
• You are cool and relaxed, but always pushing to get things done. It’s important that you like to take responsibility and your main focus is always to deliver results.

Job Specification

• Proven sales experience in telecommunications or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently during night shifts.
• Familiarity with telecom products and services.
• Excellent negotiation and closing skills.
• Proficient in MS Office and CRM software.