Call Center Sales Representative

Magination Labs; Lahore; On-site; PKR 400,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

Bonuses and incentives

Professional training

Growth opportunities

Supportive work environment

Job summary

Magination Labs in Lahore is seeking an Inbound Telecom Sales Representative to handle inbound customer calls, understand needs, and suggest suitable internet, Wi‑Fi, and telecom services.

The role emphasizes meeting sales targets, delivering a positive customer experience, and staying updated on promotions. Fresh candidates with strong communication are welcome.

Competitive salary and performance incentives offered in a supportive, growth-oriented team.

Qualifications

• Excellent communication and interpersonal skills.
• Confident and persuasive communication style.
• Previous call center or telecom sales experience is preferred.
• Strong customer-handling and negotiation skills.
• Target-oriented and motivated to achieve results.
• Basic computer and typing skills.
• Ability to work effectively in a team environment.
• Fresh candidates with strong communication skills are encouraged to apply.

Responsibilities

• Handle inbound sales calls from customers.
• Understand customer requirements and recommend suitable telecom/internet plans.
• Explain packages, pricing, promotions, speeds, and available services clearly.
• Convert inbound inquiries into successful sales.
• Follow company sales processes and quality guidelines.
• Maintain accurate customer and sales information.
• Meet daily, weekly, and monthly sales targets.
• Provide a professional and positive customer experience.
• Stay updated on available plans, promotions, and service offerings.

Skills

Excellent communication

Persuasive skills

Call center experience

Negotiation

Teamwork

Fresh candidates welcome

Job description

Inbound Telecom Sales Representative Job Type: Full-Time
Department: Sales
Location: Lahore
We are looking for motivated and confident Inbound Telecom Sales Representatives to join our growing team. The role involves handling inbound customer calls, understanding their needs, and helping them choose the right internet, Wi‑Fi, and telecom services.

Responsibilities

• Handle inbound sales calls from customers.
  
• Understand customer requirements and recommend suitable telecom/internet plans.
  
• Explain packages, pricing, promotions, speeds, and available services clearly.
  
• Convert inbound inquiries into successful sales.
  
• Follow company sales processes and quality guidelines.
  
• Maintain accurate customer and sales information.
  
• Meet daily, weekly, and monthly sales targets.
  
• Provide a professional and positive customer experience.
  
• Stay updated on available plans, promotions, and service offerings.
  

Requirements

• Excellent communication and interpersonal skills.
  
• Confident and persuasive communication style.
  
• Previous call center or telecom sales experience is preferred.
  
• Strong customer-handling and negotiation skills.
  
• Target-oriented and motivated to achieve results.
  
• Basic computer and typing skills.
  
• Ability to work effectively in a team environment.
  
• Fresh candidates with strong communication skills are also encouraged to apply.
  

What We Offer

• Competitive salary.
  
• Performance-based incentives and bonuses.
  
• Professional training and development.
  
• Growth opportunities within the company.
  
• Supportive and performance-driven work environment.