Team Lead Onsite IT Support

Inbox Business Technologies; Islamabad; On-site; PKR 2,400,000 - 3,000,000; Full time

Job summary

Inbox Business Technologies is seeking a highly motivated Team Lead to guide a team of technical professionals from conception to completion. The role focuses on delivering timely support and service delivery, with emphasis on effective leadership and cross-functional collaboration.

The position requires a Bachelor's degree in a related field and hands-on experience in EUS and IT support, coupled with strong communication and people management skills to drive successful project outcomes.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Commerce or related field.
• Hands on Experience of EUS and IT Support.
• Strong communication and interpersonal skills.
• Strong People and Customer Management skills.
• Proven ability to lead teams to successful project delivery.
• Ability to collaborate effectively with cross-functional teams.
• Strong attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Lead and manage a team of technical professionals to ensure project success.
• Develop project plans and provide status updates to executive leadership.
• Collaborate with cross-functional teams to identify project risks and mitigate them.
• Manage project budgets and ensure that projects are delivered on time and within budget.
• Provide technical leadership and guidance to team members.
• Foster an environment of collaboration, mentorship, and continuous improvement within the team.
• Create and maintain documentation related to project requirements, technical designs, and deployment plans.

Skills

Strong communication & interpersonal

People & customer management

Team leadership

Cross-functional collaboration

EUS & IT support experience

Education

Bachelor's degree in CS/IT/Commerce or related field

Job description

Inbox Business Technologies is seeking a highly motivated and experienced Team Lead who will lead a team of technical professionals and oversee projects from conception to completion. You will be responsible for ensuring ensure delivery of timely and effective support and service delivery.

Employment Type: Contractual employment

Responsibilities

• Lead and manage a team of technical professionals to ensure project success
• Develop project plans and provide status updates to executive leadership
• Collaborate with cross-functional teams to identify project risks and mitigate them
• Manage project budgets and ensure that projects are delivered on time and within budget
• Provide technical leadership and guidance to team members
• Foster an environment of collaboration, mentorship, and continuous improvement within the team
• Create and maintain documentation related to project requirements, technical designs, and deployment plans

• Bachelor's degree in Computer Science, Information Technology, Commerce or related field
• Hands on Experience of EUS and IT Support
• Strong communication and interpersonal skills
• Strong People and Customer Management skills
• Proven ability to lead teams to successful project delivery
• Ability to collaborate effectively with cross-functional teams
• Strong attention to detail and the ability to work in a fast-paced environment.

Equal Opportunity & Inclusion

We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, disability, or marital/family status, or any other legally protected status.

At Inbox Business Technologies Limited, we celebrate diversity and strive to create an inclusive space where every team member is valued. We encourage Persons with Disabilities (PWDs) to apply for roles aligned with their skills and experience. We are committed to ensuring fair consideration throughout the recruitment process and promoting an inclusive workplace where everyone has the opportunity to contribute and grow. We also encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas, experiences, and voices to a company that believes in equality and embraces new ways of thinking.