Team Lead - Car Sales - Karachi

pakeventures; Karachi Division; On-site; PKR 900,000 - 1,300,000; Full time

Job summary

PakWheels.com is seeking a Team Lead – Car Sales to drive performance by guiding a team of Car Sales Officers through daily operations, listings management, and customer interactions. You will empower your team to achieve targets while maintaining listing quality and a superior customer experience.

You will report to the Line Manager and collaborate with inspection teams, customer support, and other departments to reach business goals and deliver value to dealers and individual sellers.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Proven team lead or supervisory experience in sales.
• Strong knowledge of the automobile market and trends.

Responsibilities

• Lead and coach Car Sales Officers to meet and exceed targets.
• Supervise vehicle listings and ensure accuracy with inspection teams.
• Monitor CSO performance and provide feedback and training.
• Handle customer queries via calls, WhatsApp, and in person.
• Support buyers and sellers to close deals and maximize conversions.
• Ensure smooth ownership transfers and accurate documentation.
• Report daily/weekly performance and market insights to Line Manager.

Skills

Team leadership

Sales management

Automobile industry knowledge

Customer handling

MS Office

Education

Bachelor's degree in Business/Marketing

Tools

CRM systems

MS Excel

MS Word

WhatsApp / digital tools

Job description

As a Team Lead – Car Sales at PakWheels.com, you will be responsible for leading a team of Car Sales Officers (CSOs) to drive sales performance and ensure the seamless execution of vehicle transactions for partner dealers and individual sellers. This position requires a hands‑on leader with strong sales capabilities, team management experience, and a deep understanding of the automobile market.

You will play a pivotal role in managing daily operations, supporting your team in achieving targets, maintaining quality standards in listings, and ensuring a great customer experience. The role reports directly to the Line Manager and will work closely with inspection teams, customer support, and other departments to meet business objectives.

Responsibilities:

• Team Management: Lead, coach, and motivate a team of CarSales Officers to meet and exceed individual and team sales targets.
• Operational Oversight: Supervise and manage vehicle listings for assigned customers by coordinating seller visits, listing accuracy, and timely certification in collaboration with inspection teams.
• Performance Monitoring: Track and review the performance of CSOs, providing regular feedback, support, and training to enhance productivity.
• Customer Handling: Assist the team in handling customer queries and walk‑ins through calls, WhatsApp, and in‑person meetings to ensure a positive experience.
• Sales Facilitation: Support and guide CSOs during buyer‑seller meetups, applying effective sales strategies to close deals and maximize conversion rates.
• Transaction Oversight: Ensure smooth and transparent vehicle ownership transfers, maintaining documentation and customer satisfaction throughout the process.
• Reporting: Consolidate and present daily/weekly performance reports to the Line Manager, tracking key sales KPIs and progress against goals.
• Market Intelligence: Monitor local market trends and competitor activities, providing insights to enhance PakWheels' value proposition and strategy.

Qualifications :

• Bachelor’s degree (minimum) in Business, Marketing, or a related field.
• Prior experience in a team lead or supervisory role within a sales‑driven environment.
• Strong knowledge of the automobile industry, including market standards and trends.
• Excellent communication, interpersonal, and leadership skills.
• Proven track record of achieving and exceeding sales targets.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and digital communication tools.
• Self‑motivated, results‑oriented, and capable of working under pressure.

At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward‑thinking ideas.