About the job:
Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!
Who We Are:
Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well-known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.
Atheneum is growing rapidly, with 500+ professionals in 11 offices across the US, South
America, APAC and EMEA.
What will you do:
As an Associate in the Survey Team, you will be responsible for delivering high-quality quantitative insights to clients by managing end-to-end survey execution. You will understand project requirements, identify and engage relevant respondents, and ensure timely survey completion while maintaining strong relationships with participants and ensuring smooth operational processes.
Your responsibilities:
Understand Project Requirements
- Review client briefs to clearly understand survey objectives, target audience, timelines, and quotas
- Translate client requirements into actionable sourcing and outreach strategies
Identify & Source Relevant Respondents
- Identify suitable respondents (professionals) based on screening criteria.
- Leverage internal databases, past respondent pools, and external sources such as LinkedIn, directories, and other platforms
Execute Multi-Channel Outreach
- Engage potential respondents via email campaigns, LinkedIn outreach, and cold calling
- Effectively communicate survey topic and encourage participation
- Follow up with leads to maximize response and completion rates
Drive Survey Participation & Completion
- Screen respondents to ensure they meet project eligibility criteria where needed
- Guide respondents through survey participation where needed
- Track quotas and proactively push to achieve completion targets within deadlines
Respondent Relationship Management
- Build and maintain a strong network of engaged respondents for future projects
- Provide a positive respondent experience to ensure repeat participation
Operational & Administrative Tasks
- Manage respondent records and update internal systems accurately
- Process respondent incentives/payments through internal platforms in a timely manner
- Ensure compliance with internal processes and data handling standards
Collaboration & Reporting
- Work closely with internal stakeholders (Project Managers, Client Service teams) to provide updates on project progress
- Track key metrics such as outreach, conversions, and completions
- Proactively identify challenges and suggest solutions to improve delivery
Job Requirements
- Bachelor’s degree is mandatory, preferably in Business Administration or a related field.
- Prior experience in the Market Research industry is preferred.
- Exceptional fresh graduates may also be considered based on academic performance and potential.
- Strong communication skills (both verbal and written) are essential.
- Attention to detail with the ability to handle and manage large volumes of data accurately.
- Flexibility and adaptability to work in a dynamic environment with varying time slots.
- A proactive and positive attitude, with the ability to thrive in fast-paced settings.
- High level of thoroughness and accuracy in task execution.