Staff

Btfx academy; Pattoki; On-site; PKR 446,000 - 725,000; Full time

Job summary

Btfx Academy is seeking a staff member to support its student outreach and front-desk communication in Lahore. The role blends video-based marketing with reception duties and phone support to help prospective students understand the academy and its programs.

The on-site, full-time position requires confident communication with visitors, comfort appearing in video content, and attentiveness to students and visitors. Excellent phone etiquette and organizational skills are essential.

Qualifications

• Clear spoken communication and a courteous, welcoming manner.
• Confident presenting information on camera for promotional videos.
• Ability to explain academy programs and respond to common inquiries accurately.
• Professional telephone etiquette, active listening, and clear call handling.
• Reception skills, including greeting visitors and managing inquiries calmly.
• Strong interpersonal skills and the ability to build rapport with prospective students.
• Good organization, punctuality, and attention to detail.
• Comfort using a phone and basic office communication tools.
• Ability to coordinate follow-ups and share inquiry details with colleagues.

Responsibilities

• Present the academy and its offerings clearly and professionally in video-based promotional content.
• Welcome visitors, respond to inquiries, and provide helpful information about programs and enrollment.
• Answer incoming calls and guide prospective students through their questions and next steps.
• Communicate inquiries and follow-up needs to the appropriate academy team members.
• Maintain a courteous, organized, and professional reception experience.

Skills

Front-desk communication

Customer service

Phone etiquette

Video presentation

Interpersonal skills

Organization

Education

Intermediate education

Office admin training

Tools

Telephone system

Job description

Btfx Academy is seeking a staff member to support its student outreach and front-desk communication in Lahore. This role combines video-based marketing with reception and phone support, helping prospective students understand the academy and its programs.

Responsibilities

• Present the academy and its offerings clearly and professionally in video-based promotional content.
• Welcome visitors, respond to inquiries, and provide helpful information about programs and enrollment.
• Answer incoming calls and guide prospective students through their questions and next steps.
• Communicate inquiries and follow-up needs to the appropriate academy team members.
• Maintain a courteous, organized, and professional reception experience.

This is an on-site, full-time position based in Lahore. The successful candidate will be confident communicating with people, comfortable appearing in video content, and attentive to the needs of students and visitors.

• Clear spoken communication and a courteous, welcoming manner.
• Confidence presenting information on camera for promotional videos.
• Ability to explain academy programs and respond to common inquiries accurately.
• Professional telephone etiquette, active listening, and clear call handling.
• Reception skills, including greeting visitors and managing inquiries calmly.
• Strong interpersonal skills and the ability to build rapport with prospective students.
• Good organization, punctuality, and attention to detail.
• Comfort using a phone and basic office communication tools.
• Ability to coordinate follow-ups and share inquiry details with colleagues.

Education

At least intermediate education or equivalent practical experience in reception, customer service, marketing, or public-facing communications. Relevant communication, presentation, or office administration training is an advantage.

About us

Btfx academy ke lea female ki zarorat he jo video pr marketing reception call pr logon ko guide kr saky.