Specialist Email Administration

Descon; Punjab; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Descon Engineering Limited – IT Department is seeking a skilled Microsoft 365 Administrator in Pakistan. You will manage user lifecycle, licensing, and governance for Entra ID, Exchange Online, Teams, Purview, and related services while ensuring security and reliability.

The role requires hands-on experience with 365 services, strong reporting skills, and the ability to automate tasks using PowerShell. Collaboration with internal teams and external vendors is essential for smooth operations.

Qualifications

• Hands-on Microsoft 365 administration across Entra ID, Exchange Online, and Teams.
• Experience with license management, provisioning, and access reviews.
• Familiarity with security, governance, and compliance controls.
• Knowledge of eDiscovery, PST export, and Content Search processes.

Responsibilities

• Manage user onboarding, offboarding, and license allocation.
• Maintain license inventory and audit license utilization.
• Provide high-level admin support for M365 services and security.
• Develop and run PowerShell scripts to automate tasks.
• Create documentation, reports, and operational procedures.
• Coordinate with teams, vendors, and Microsoft support for issues.

Skills

Microsoft 365 Administration

Exchange Online

Entra ID

Microsoft Purview

Microsoft 365 Security

PowerShell scripting

Reporting & Excel

Troubleshooting & communications

Education

Bachelor's Degree in IT/CS

Tools

SharePoint Online

Job description

Position Summary

Responsible for the day-to-day administration, support, security, and governance of the Microsoft 365 environment. The role manages user lifecycle activities, licensing, creation, modification, closure, becakup, reporting, compliance-related tasks, and provides high-level administration across Microsoft 365 services while ensuring service availability, security, and operational efficiency.

Key Responsibilities

• Manage user onboarding, modifications, and offboarding including account creation, deletion, disabling, and access reviews.
• Administer and track Microsoft 365 licenses, ensuring optimal utilization and maintaining license inventory records.
• Perform high-level administration and support for Microsoft Entra ID (Identity),Exchange Online, Microsoft Teams, Microsoft Purview, Microsoft 365 Security, Power Platform, SharePoint Online (site permissions, access management, and basic administration)
• Support user authentication, password resets, MFA enrollment, and identity-related troubleshooting.
• Manage mailboxes, shared mailboxes, distribution groups, mailbox permissions, and email flow troubleshooting.
• Assist with Microsoft Teams administration, policies, user management, and collaboration support.
• Conduct eDiscovery and Content Search activities through Microsoft Purview.
• Download and archive departed user mailbox data (PST) as per approved requests and retention requirements.
• Maintain accurate records of user onboarding/offboarding, license allocation, PST exports, and compliance activities in Excel.
• Generate periodic reports related to users, licenses, security, mailbox usage, and administrative activities.
• Monitor Microsoft 365 service health, security alerts, and audit logs; escalator issues when required.
• Support implementation and maintenance of security controls, governance, and compliance requirements.
• Develop and maintain PowerShell scripts to automate routine administrative and reporting tasks.
• Prepare technical documentation, operational procedures, and management reports.
• Coordinate with internal teams, vendors, and Microsoft support for issue resolution.
• Resource management addition deletion

Required Skills

• Hands on experience with Microsoft 365 Administration, Exchange Online, Microsoft Teams, Entra ID, Microsoft Purview, and Microsoft 365 Security.
• Basic to intermediate knowledge of SharePoint Online administration.
• Experience with Microsoft 365 plans, user and license management.
• Knowledge of eDiscovery, Content Search, and PST export processes.
• Strong reporting, documentation, and Excel record-keeping skills.
• PowerShell scripting and automation experience.
• Good troubleshooting, communication, and organizational skills.

Division & Location

Descon Engineering Limited – IT Department - Corporate

Eligibility Criteria

• Education: Bachelor's Degree in IT, Computer Science, or related discipline.
• Experience: Minimum 2+ years of Microsoft 365 Administration experience in a large enterprise environment. Microsoft certifications will be considered an added advantage.