Skincare Support & Sales Specialist

Pound of Cure Weight Loss; Lahore; On-site; PKR 350,000 - 650,000; Full time

Job summary

Cosmetique Institute is seeking a motivated Customer Support & Sales Representative to join our growing team. If you excel in communication, enjoy helping customers, and have a passion for sales, we’d love to hear from you.

You will respond to inquiries across phone, WhatsApp, social media, and email, guide clients through skincare and aesthetic treatments, and convert inquiries into appointments and sales while maintaining accurate records.

Qualifications

• 1–3 years of experience in customer support or sales.
• Excellent English communication, written and verbal.
• Experience with CRM systems and Microsoft Office is a plus.
• Strong interpersonal, problem-solving, and sales skills.
• Experience in skincare, healthcare, or aesthetic clinic preferred.

Responsibilities

• Respond to customer inquiries via phone, WhatsApp, social media, and email.
• Guide customers about skincare, hair, and aesthetic treatments.
• Convert inquiries into appointments and sales.
• Follow up with leads and existing customers.
• Maintain accurate customer records and appointment details.
• Deliver excellent customer service and achieve sales targets.

Skills

Customer service

Sales

Communication

CRM

Interpersonal skills

Problem-solving

Tools

CRM

Job description

Cosmetique Institute is seeking a motivated Customer Support & Sales Representative to join our growing team. If you excel in communication, enjoy helping customers, and have a passion for sales, we’d love to hear from you.

You will respond to inquiries across phone, WhatsApp, social media, and email, guide clients through skincare and aesthetic treatments, and convert inquiries into appointments and sales while maintaining accurate records.