Customer Support & Sales Representative

Cosmetic Surgery; Lahore; On-site; PKR 600,000 - 900,000; Full time

Job summary

Cosmetique in Lahore seeks a motivated Customer Support & Sales Representative to join our growing team. You will respond to inquiries, guide clients on skincare and aesthetic treatments, and convert leads into appointments and sales.

Ideal candidates have 1–3 years in customer support or sales, strong English communication, and familiarity with CRM systems and Microsoft Office; skincare experience is preferred.

Qualifications

• 1–3 years of experience in Customer Support or Sales.
• Excellent English communication skills (written and verbal).
• Experience with CRM systems and Microsoft Office is a plus.
• Strong interpersonal, problem-solving, and sales skills.
• Experience in skincare, healthcare, or aesthetic clinic preferred.

Responsibilities

• Respond to customer inquiries via phone, WhatsApp, social media, and email
• Guide customers about our skincare, hair, and aesthetic treatments
• Convert inquiries into appointments and sales
• Follow up with leads and existing customers
• Maintain accurate customer records and appointment details
• Deliver excellent customer service and achieve sales targets

Skills

Communication

Sales skills

Customer service

Interpersonal skills

Problem solving

Tools

CRM systems

Microsoft Office

Job description

Build your bright future with Cosmetique

Institute Cosmetique is looking for a motivatedCustomer Support & Sales Representativeto join our growing team. If you have excellent communication skills, enjoy helping customers, and have a passion for sales, we’d love to hear from you.

Key Responsibilities

• Respond to customer inquiries via phone, WhatsApp, social media, and email
• Guide customers about our skincare, hair, and aesthetic treatments
• Convert inquiries into appointments and sales
• Follow up with leads and existing customers
• Maintain accurate customer records and appointment details
• Deliver excellent customer service and achieve sales targets

Requirements

• 1–3 years of experience in Customer Support or Sales
• Excellent English communication skills (written and verbal)
• Experience with CRM systems and Microsoft Office is a plus
• Strong interpersonal, problem-solving, and sales skills
• Experience in a skincare, healthcare, or aesthetic clinic will be preferred