Front Desk & Patient Experience Coordinator

Cosmetique; Pakistan; On-site; PKR 391,000 - 614,000; Full time

Job summary

Cosmetique is seeking a friendly Receptionist to join our team. You will greet patients, manage calls, and coordinate front desk operations with a professional and customer-focused approach.

The ideal candidate has 1–2 years of experience, excellent English communication, and proficiency in Microsoft Office and scheduling software. Healthcare or skincare industry experience is a plus.

Qualifications

• 1–2 years of experience as a Receptionist or Front Desk Executive.
• Excellent English communication and interpersonal skills.
• Proficiency in Microsoft Office and appointment scheduling software.
• Strong organizational and multitasking abilities.
• Experience in the healthcare, skincare, or aesthetic industry will be preferred.

Responsibilities

• Welcome and assist patients and visitors in a professional manner
• Manage appointments, calls, and front desk operations
• Respond to customer inquiries via phone, WhatsApp, and email
• Maintain patient records and update appointment schedules
• Coordinate with doctors and other departments for smooth operations
• Ensure the reception area remains clean, organized, and presentable

Skills

Customer service

Front desk

Communication skills

Microsoft Office

Appointment scheduling

Tools

Scheduling software

Job description

Cosmetique is seeking a friendly Receptionist to join our team. You will greet patients, manage calls, and coordinate front desk operations with a professional and customer-focused approach.

The ideal candidate has 1–2 years of experience, excellent English communication, and proficiency in Microsoft Office and scheduling software. Healthcare or skincare industry experience is a plus.