Senior Manager - Data Center

TechSurge Inc; Karachi Division; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

TechSurge Inc. seeks a seasoned Datacenter Operations professional to manage and support scheduling, file transfer tools, and data-center automation.

You will ensure high availability, coordinate incident handling, and drive changes across primary and secondary sites on a 24x7 rotation. The role requires extensive experience in datacenter operations, automation, and IT infrastructure, with strong expertise in Automic, GoAnywhere, and Connect:Direct, plus Windows/Unix, networking, and Oracle/SQL

Qualifications

• 15+ years of experience in datacenter operations and application deployment.
• Strong knowledge of workload automation and scheduler tools (Automic).
• Experience with managed file transfer tools (GoAnywhere, Connect:Direct).
• Proficiency in Windows and Unix operating systems.
• Good networking concepts and administration knowledge.
• Experience with Oracle and SQL platforms.
• Understanding of cloud concepts.
• Experience in troubleshooting, coordination, and reporting.
• Willingness to work on a 24x7 rotation shift.

Responsibilities

• Manage and support Job Schedulers Administration and BAU activities.
• Manage and support Managed File Transfer Tools Administration and BAU activities.
• Manage automation of Datacenter Operations activities.
• Prompt reporting of production issues with impact analysis and taking necessary action for rectification.
• Enforcing High Availability functionality of supporting applications in Primary and secondary site to ensure uninterrupted services.
• Deployment of approved changes on various Infra platforms.
• Escalation, recording and Tracking of all incidents till closure of incidents.

Skills

Datacenter operations

Automation

Job scheduling

File transfer administration

Windows & Unix

Networking concepts

Oracle & SQL

Incident tracking

24x7 shift

Tools

Automic

GoAnywhere

Connect:Direct

Job description

Job Description:

Job Description:

Manage and support Job Schedulers Administration and BAU activities.

Manage and support Managed File Transfer Tools Administration and BAU activities.

Manage automation of Datacenter Operations activities.

Prompt reporting of production issues with impact analysis and taking necessary action for rectification.

Job Schedulers & File Transfer tools Administration.

Understand requirements of file transfer across various applications and implement approach which suites the best, do proper testing and enforce all required controls are in place.

Ensure the automation tasks are designed with exception handling and controlled rerun capabilities to avoid risk and associated impacts.

Ensure pre and post validation process are followed on production deployment and support activities.

Enforcing High Availability functionality of supporting applications in Primary and secondary site to ensure uninterrupted services.

Supporting for business continuity testing across the bank.

Tracking of DC operations service tickets.

Monitoring application batches as per the SOPs given by various internal teams and escalation and recording of the issues.

Escalation & recording of systems, application, and batch problems. Liaising with various teams within the bank for operations.

Monitoring of alerts from various Enterprise Monitoring systems of the Bank.

Liaise with infrastructure owners, application owners, Vendors for various support related activities on 24x 7 rotation shift basis.

Deployment of approved changes on various Infra platforms.

Escalation, recording and Tracking of all incidents till closure of incidents.

Required Experience and Skills

15- year Experienced in datacenter operations and application deployment.

Good Knowledge of workload Automation & Scheduler Tools (Automic)

Good knowledge on Managed file transfer tools (GoAnywhere, Connect: direct).

Good knowledge on Windows & Unix operating systems.

Good knowledge on Networking concepts and Administration.

Good knowledge on ORACLE & SQL platforms.

Basic Business application concepts.

Good Knowledge of CLOUD concepts.

Experience in troubleshooting, coordination, and reporting.

Requirements: