Senior IT Services Account Manager – US/EU Growth

Tkxel

Lahore

On-site

PKR 1,800,000 - 3,200,000

Full time

14 days+

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Job summary

Tkxel in Lahore seeks a Senior Account Manager for IT services to own a portfolio of US and EU accounts, manage staff augmentation, and drive renewal cycles. You will lead quarterly reviews with client executives and coordinate with our Lahore delivery teams to align scope and delivery with commercial outcomes.

Ideal candidates have 5–8 years of quota-bearing B2B services experience, MSAs/SOW expertise, and a proven expansion track record.

Qualifications

5–8 years carrying a quota in B2B services account management — IT services, managed services, staff augmentation, or professional services.
Lived experience with MSA/SOW mechanics: headcount adjustment clauses, scope changes, price escalations, payment terms.
A specific, evidence-backed expansion track record — accounts you grew from $X to $Y, and the commercial work that produced the growth.
Comfortable with US and EU stakeholder cadences and time zones.
Direct, structured, written communicator. Weekly business reviews with real numbers.
Based in Lahore (Work from Office).

Responsibilities

Manage a portfolio of active US and EU IT services accounts including staff augmentation and fixed-price engagements.
Lead Quarterly Business Reviews with client executives tying delivery to commercial outcomes.
Drive expansion through new SOWs, scope changes, and multi-year extensions.
Identify risks across contract expiry and team turnover within accounts.
Coordinate with Lahore engineering delivery on resources and contract changes.
Oversee renewal cycles aligned to MSA/SOW timelines.