Senior Account Manager

Tkxel; Lahore; Vor Ort; PKR 1.800.000 - 3.200.000; Vollzeit

Zusammenfassung

Tkxel in Lahore seeks a Senior Account Manager for IT services to own a portfolio of US and EU accounts, manage staff augmentation, and drive renewal cycles. You will lead quarterly reviews with client executives and coordinate with our Lahore delivery teams to align scope and delivery with commercial outcomes.

Ideal candidates have 5–8 years of quota-bearing B2B services experience, MSAs/SOW expertise, and a proven expansion track record.

Qualifikationen

• 5–8 years carrying a quota in B2B services account management — IT services, managed services, staff augmentation, or professional services.
• Lived experience with MSA/SOW mechanics: headcount adjustment clauses, scope changes, price escalations, payment terms.
• A specific, evidence-backed expansion track record — accounts you grew from $X to $Y, and the commercial work that produced the growth.
• Comfortable with US and EU stakeholder cadences and time zones.
• Direct, structured, written communicator. Weekly business reviews with real numbers.
• Based in Lahore (Work from Office).

Aufgaben

• Manage a portfolio of active US and EU IT services accounts including staff augmentation and fixed-price engagements.
• Lead Quarterly Business Reviews with client executives tying delivery to commercial outcomes.
• Drive expansion through new SOWs, scope changes, and multi-year extensions.
• Identify risks across contract expiry and team turnover within accounts.
• Coordinate with Lahore engineering delivery on resources and contract changes.
• Oversee renewal cycles aligned to MSA/SOW timelines.

Kenntnisse

Quota carrying

MSA/SOW experience

Expansion track record

US/EU time zones

Written communication

Based in Lahore

Jobbeschreibung

Tkxel is a leading softwaredevelopment company located in Reston, Virginia. We are committedto develop innovative software solutions for leading enterprisesin the world, helping them grow their businesses using latesttechnology solutions.

Job Description

Senior Account Manager — IT Services | Lahore

Tkxel is a 17-year-old software engineering company with 1,100+ engineers serving US and European mid-market clients across mortgage tech, fintech, healthcare, real estate tech, and SaaS. We've made the Inc. 5000 two years running. Our growth has been driven by hunting; our next chapter is driven by how well we farm what we've already won.

That's where you come in.

What you'll own

• A portfolio of active US and EU accounts — a mix of staff augmentation, dedicated teams, and fixed-price engagements
• Quarterly Business Reviews that tie delivery outcomes to commercial outcomes, with the client's CTO, CIO, CEO, CFO, or VP of Engineering in the room
• Expansion cycles: additional SOWs, scope increases, multi-year extensions, and team scale-ups
• Risk identification across the account lifecycle — particularly contract expiry windows and team turnover events
• Direct coordination with our Lahore engineering delivery org on resource performance, staff adjustments, and contract changes
• Renewal cycles tied to MSA/SOW timelines

You will not have a product help center to point clients toward. You will spend most of your week in conversations with senior client stakeholders about the engineering work their teams do alongside ours — and proactively scoping the next three engagements.

Reporting structure

VP of Sales (commercial) / VP Professional Services (technical)

What we're looking for

• 5–8 years carrying a quota in B2B services account management — IT services, managed services, staff augmentation, or professional services
• Lived experience with MSA/SOW mechanics: headcount adjustment clauses, scope changes, price escalations, payment terms
• A specific, evidence-backed expansion track record — accounts you grew from $X to $Y, and the commercial work that produced the growth
• Comfortable with both US and EU stakeholder cadences and time zones
• Direct, structured, written communicator. We run weekly business reviews on real numbers.
• Based in Lahore (Work from Office)

What this role is not

• A SaaS CSM role where expansion means driving product adoption to upsell a tier
• A "relationship manager" role without a quota story behind it
• A 6-month-ramp role — we need someone who can hold a senior client conversation in week three

Compensation

Competitive senior base for the Lahore IT services market and uncapped Variable: on net portfolio expansion (no soft floors — honest math).