Senior IP Telephony & Communications Lead

Indus Hospital

Karachi Division

In loco

PKR 781.000 - 1.116.000

Tempo pieno

43 ore fa
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Descrizione del lavoro

Indus Hospital is seeking a Senior Call Center Executive - Communication to oversee IP telephony, PBX systems, and telecommunication services across the organisation. You will manage asset records, coordinate with operators, and ensure accurate telecom billing and service delivery.

The role requires 4–5 years of relevant experience in telecom operations, with a Bachelor’s in CS/IT/Telecom or a Diploma in Networking/IP Telephony.

Competenze

  • Bachelor's degree in Computer Science, Information Technology, Telecommunications, Electronics.
  • Diploma in Networking, Telecommunications, or IP Telephony will be preferred.

Mansioni

  • Manage day-to-day operations of telephone exchange, IP telephony systems, and internal/external communication services.
  • Manage issuance, activation, deactivation, replacement, and record maintenance of mobile phones and SIM cards.
  • Maintain an updated inventory and asset register of communication equipment.
  • Coordinate with telecom operators and vendors on service provisioning and agreements.
  • Manage telecom billing, invoices verification, and reconciliation with operators.
  • Configure, install, deploy, and maintain IP phones, SIP accounts, and PBX/IP-PBX systems.
  • Troubleshoot IP telephony, network issues, and call quality.

Conoscenze

IP Telephony & SIP Trunk
PBX/IP-PBX systems
LAN/WAN Networking

Formazione

Bachelor's degree in CS / IT / Telecommunications / Electronics
Diploma in Networking / Telecommunications / IP Telephony

Descrizione del lavoro

Indus Hospital is seeking a Senior Call Center Executive - Communication to oversee IP telephony, PBX systems, and telecommunication services across the organisation. You will manage asset records, coordinate with operators, and ensure accurate telecom billing and service delivery.

The role requires 4–5 years of relevant experience in telecom operations, with a Bachelor’s in CS/IT/Telecom or a Diploma in Networking/IP Telephony.

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