Senior ERP Lead

Jaffer Business Systems (Private) Limited; Karachi Division; On-site; PKR 3,000,000 - 6,000,000; Full time

Job summary

Jaffer Business Systems (JBS) is a leading Pakistan IT company delivering Oracle HCM Cloud solutions and HR digital transformation across multiple countries. The Oracle HCM Lead will drive configuration, integrations, security governance, and contract management for global HR operations.

You will collaborate with HR, Finance, regional teams, and Cyber Security to ensure compliant, scalable HR technology and continuous process improvement within an onsite delivery model.

Qualifications

• Bachelor's degree in CS/IS/HR or related field.
• Minimum 10 years in HCM/ERP implementation and support.
• At least 5 years hands-on with Oracle HCM Cloud.
• 3+ years in lead/managerial role.
• Experience with multi-country HR processes and production releases.

Responsibilities

• Configure, maintain, and enhance Oracle HCM Cloud modules (Core HR, Compensation, Performance).
• Develop compensation elements and manage documents of record.
• Own country-specific employment contract templates across UAE, KSA, Qatar, Jordan, and Pakistan.
• Coordinate Oracle HCM integrations with external systems and ATS/payroll.
• Plan and coordinate releases across test and production environments; oversee UAT.
• Manage user access, roles, and security governance with Cyber Security.
• Lead cross-functional teams and communicate progress, risks, and dependencies.
• Drive HR process automation and contribute to ERP roadmap.

Skills

Oracle HCM Cloud

Integration

Security governance

Change management

Leadership

Stakeholder management

Education

Bachelor's degree in Computer Science/IS/HR

Master's degree (added advantage)

Tools

BI Publisher

RTF templates

REST/SOAP APIs

Oracle Integration Cloud

Job description

Jaffer Business Systems (JBS), founded in 1982 as a division of Jaffer Brothers, has been at the forefront of technology solutions for over four decades. Today, JBS is one of Pakistan’s leading IT companies, empowering organizations through innovation, digital transformation, and people-centric technology. Guided by our vision of “Harnessing Innovation & Empowering Generations,” JBS delivers comprehensive technology solutions spanning IT infrastructure, enterprise software, advanced applications, and consulting services that drive business growth and operational efficiency. JBS comprises a diverse portfolio of subsidiaries, including Hysab Kytab, Energy & Automation Pakistan, Blutech Consulting, and Imparé. Through specialized business units such as JBS Arabia, JBS Infrastructure Solutions, JBS Customer Service, and JBS Americas and Europe, JBS continues to expand its global footprint and deliver value across industries and regions.

At JBS, we believe in creating impact through technology, collaboration, and continuous learning to drive progress for our clients, our people, and the communities we serve.

Role Overview

The Oracle HCM Lead will oversee the configuration, implementation, maintenance, and continuous improvement of Oracle HCM Cloud across multiple countries. The role will drive functional and technical delivery across Core HR, Compensation, Performance, and related modules, ensuring reliable integrations, compliant employment documentation, secure access management, and controlled system releases. The role will work closely with HR, Finance, regional stakeholders, integration engineers, and Cyber Security teams to deliver scalable HR technology solutions, strengthen governance, and advance the organization’s digital transformation roadmap.

Location

Business Unit/Department

JBS Consulting

Mode

Onsite

Job Responsibilities

• Oracle HCM Configuration and Delivery: Configure, maintain, and enhance Oracle HCM Cloud modules, including Core HR, Compensation, and Performance. Develop compensation elements, such as quarterly performance bonuses and first-year bonuses, and manage performance letters through Documents of Record. Ensure all system changes undergo appropriate testing, business validation, and sign-off before production deployment.
• Employment Contract Management: Own and maintain country-specific employment contract templates for the UAE, KSA, Qatar, Jordan, and Pakistan. Incorporate new clauses and fields, coordinate template changes across test and production environments, and validate contract outputs for new joiners.
• Integration Management: Coordinate Oracle HCM integrations with external systems, including the Greenhouse applicant tracking system. Collaborate with integration engineers to test, validate, and migrate integrations into production.
• Release and Environment Management: Plan and coordinate system changes across test and production environments. Manage release schedules, validate system outputs, coordinate user acceptance testing (UAT), and oversee cutover sequencing to minimize operational disruption.
• Access and Security Governance: Manage system roles, user access, and administrative privileges, including super-administrator access and its handover. Collaborate with Cyber Security to ensure appropriate segregation of duties, access controls, audit readiness, and compliance with relevant security standards.
• Stakeholder and Delivery Management: Manage and prioritize system requests from HR, Finance, and regional teams using P0/P1/P2 priority classifications. Lead cross-functional functional and technical teams, coordinate delivery activities, resolve issues, and communicate progress, risks, and dependencies to stakeholders.
• Digital Transformation and Process Improvement: Drive HR process automation, system optimization, and continuous improvement initiatives. Contribute to the ERP roadmap and maintain comprehensive system documentation, configuration records, and change logs.

Skills

• Oracle HCM Cloud: Strong expertise in Core HR, Compensation, Absence, Talent, Documents of Record, security roles, Fast Formulas, HCM Extracts, BI Publisher, OTBI, HDL, and HSDL.
• Template and Document Design: Experience designing and maintaining contract and document templates using BI Publisher and RTF across multiple jurisdictions.
• Systems Integration: Knowledge of REST/SOAP APIs, Oracle Integration Cloud (OIC) or other middleware platforms, and integrations with applicant tracking and payroll systems.
• Regulatory and Compliance Knowledge: Understanding of employment regulations and multi-country HR processes across GCC countries and Pakistan.
• Security and Governance: Knowledge of ERP security, segregation of duties, access controls, audit requirements, SOX, and ISO 27001.
• Change and Release Management: Experience managing system changes across test and production environments, coordinating UAT, and overseeing controlled deployments.
• Leadership and Stakeholder Management: Ability to lead functional and technical teams, manage competing priorities, coordinate cross-functional stakeholders, and communicate effectively.
• Process Improvement and Documentation: Strong analytical, problem-solving, automation, and documentation skills, with a focus on system reliability and operational efficiency.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Human Resources, or a related field. A master's degree is an added advantage.
• Minimum 10 years of experience in HCM/ERP implementation and support, including at least 5 years of hands-on experience with Oracle HCM Cloud.
• At least 3 years of experience in a lead or managerial role, managing functional and technical teams.
• Demonstrated experience in Oracle HCM configuration, multi-country HR processes, system integrations, document template management, security governance, and production release management.