Sales Training & Performance Lead (SDR Coaching)

Software Finder Careers; Lahore; On-site; PKR 900,000 - 1,300,000; Full time

Job summary

Software Finder Careers is seeking an Assistant Manager – Sales Training & Performance to enhance SDR capabilities through call analysis, coaching, and training initiatives. The role emphasizes improving cold-calling performance while supporting warm-calling development and identifying skill gaps.

Responsibilities include developing training materials, coaching sessions, and monitoring effectiveness to drive measurable improvements in SDR performance.

Qualifications

• 3–5 years of experience in sales, sales training, coaching, or performance management.
• Strong understanding of cold-calling, warm-calling and outbound sales processes.
• Experience in call monitoring and performance analysis to identify skill gaps.
• Excellent communication, coaching and analytical skills.
• Ability to develop effective training content and drive measurable improvements.

Responsibilities

• Analyze SDR call recordings and performance data to identify skill gaps and improvement opportunities.
• Conduct call reviews and provide structured coaching to improve cold-calling, warm-calling, objection handling, and conversion skills.
• Develop and update sales scripts, training materials, call guides, and supporting collateral.
• Collaborate with trainers to improve coaching capabilities and ensure readiness before new training initiatives.
• Develop targeted training interventions based on actual performance trends.
• Monitor training effectiveness and track improvements in SDR performance.
• Collaborate with the Manager of Training to execute departmental training and performance objectives.

Skills

Sales coaching

Call analysis

Performance management

Training design

Analytical skills

Communication skills

Education

Bachelor's degree in Business Administration/Marketing

Job description

Software Finder Careers is seeking an Assistant Manager – Sales Training & Performance to enhance SDR capabilities through call analysis, coaching, and training initiatives. The role emphasizes improving cold-calling performance while supporting warm-calling development and identifying skill gaps.

Responsibilities include developing training materials, coaching sessions, and monitoring effectiveness to drive measurable improvements in SDR performance.