Assistant Manager - Sales Training

Software Finder; Lahore; On-site; PKR 900,000 - 2,100,000; Full time

Job summary

Software Finder in Lahore is seeking an proactive Assistant Manager – Sales Training & Performance to elevate SDR capabilities through analysis of calls and targeted coaching. You will help close skill gaps, refine training materials, and drive measurable improvements in cold-calling and outbound sales processes.

The role requires experience in call monitoring, performance analysis, and delivering impactful training programs, with collaboration across training teams to achieve performance

Qualifications

• Bachelor's degree in Business Administration, Marketing or a related field.
• 3–5 years of experience in sales, sales training, coaching, or performance management.
• Strong understanding of cold-calling, warm-calling and outbound sales processes.
• Experience in call monitoring, performance analysis, and identifying sales skill gaps.
• Excellent communication, coaching, and analytical skills.
• Ability to develop effective training content and drive measurable performance improvements.

Responsibilities

• Analyze SDR call recordings and performance data to identify skill gaps and improvement opportunities.
• Conduct call reviews and provide structured coaching to improve cold-calling, warm-calling, objection handling, and conversion skills.
• Develop and update sales scripts, training materials, call guides, and supporting collateral.
• Work closely with trainers to improve their coaching capabilities and ensure readiness before new training initiatives.
• Develop targeted training interventions based on actual performance trends.
• Monitor training effectiveness and track improvements in SDR performance.
• Collaborate with the Manager of Training to execute departmental training and performance objectives.

Skills

Cold-calling expertise

Coaching

Communication

Analytical skills

Training content development

Education

Bachelor's degree in Business Administration or Marketing

Job description

Assistant Manager - Sales Training

Overview

We are looking for a proactive and performance-driven Assistant Manager – Sales Training & Performance to improve SDR capabilities through call analysis, targeted coaching, and effective training initiatives.

The role will focus primarily on improving cold-calling performance while supporting warm-calling development, identifying skill gaps, strengthening sales conversations, and ensuring trainers are equipped to deliver impactful training programs.

Key Responsibilities

• Analyze SDR call recordings and performance data to identify skill gaps and improvement opportunities.

• Conduct call reviews and provide structured coaching to improve cold-calling, warm-calling, objection handling, and conversion skills.

• Develop and update sales scripts, training materials, call guides, and supporting collateral.

• Work closely with trainers to improve their coaching capabilities and ensure readiness before new training initiatives.

• Develop targeted training interventions based on actual performance trends.

• Monitor training effectiveness and track improvements in SDR performance.

• Collaborate with the Manager of Training to execute departmental training and performance objectives.

Requirements

• Bachelor's degree in Business Administration, Marketing or a related field.

• 3–5 years of experience in sales, sales training, coaching, or performance management.

• Strong understanding of cold-calling, warm-calling and outbound sales processes.

• Experience in call monitoring, performance analysis, and identifying sales skill gaps.

• Excellent communication, coaching, and analytical skills.

• Ability to develop effective training content and drive measurable performance improvements.