Retail Relationship Manager: Growth & Cross-Sell Champion

HBL; Sialkot; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

HBL is seeking a Relationship Manager Retail for the Sialkot region. The role focuses on achieving deposit and cross-sell targets from a growing customer portfolio, while acquiring NTB customers and maintaining strong customer service levels.

Key duties include managing the sales pipeline, ensuring KYC/AML compliance, and coordinating with operations for smooth onboarding of new accounts. Bachelor's degree required with 1–3 years experience preferred.

Qualifications

• 1–3 years of experience preferred.
• Bachelor Honours (16 years) degree required.
• Full-time schedule for relationship management position.

Responsibilities

• Achieve deposit and cross-sell targets from new and existing portfolios.
• Solicit new-to-bank customers monthly.
• Develop database for liability and consumer finance growth.
• Promote high level of customer service and responsiveness.
• Follow sales management processes and maintain pipeline reports.
• Ensure KYC & AML compliance and timely account openings.

Skills

Sales focus

Customer relationship management

KYC/AML awareness

Education

Bachelor's degree (16 years)

Job description

HBL is seeking a Relationship Manager Retail for the Sialkot region. The role focuses on achieving deposit and cross-sell targets from a growing customer portfolio, while acquiring NTB customers and maintaining strong customer service levels.

Key duties include managing the sales pipeline, ensuring KYC/AML compliance, and coordinating with operations for smooth onboarding of new accounts. Bachelor's degree required with 1–3 years experience preferred.