Restaurant Manager

Shehwars; Lahore; On-site; PKR 1,004,000 - 1,451,000; Full time

Job summary

Shehwar Broast in Lahore is seeking a Restaurant Manager to oversee daily on-site operations, staff supervision, and guest experiences. You will ensure food quality and safety, manage inventory, and coordinate with suppliers while guiding hiring and training activities.

The role requires hands-on leadership, excellent communication, and flexibility to work evenings, weekends, and holidays to meet business goals.

Qualifications

• Strong focus on customer satisfaction and service.
• Experience in hiring, team leadership and scheduling.
• Excellent communication with guests, team members, and suppliers.
• Knowledge of food & beverage operations, including safety, hygiene, and menu understanding.
• Previous experience as Restaurant Manager, Shift Supervisor, or similar role in the food service industry.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic understanding of cash handling and daily reporting; cost control is a plus.
• Diploma or degree in Hospitality Management preferred.

Responsibilities

• Oversee daily restaurant operations and guest experiences on the floor.
• Supervise staff, manage shifts, and ensure smooth service flow.
• Maintain food quality, safety standards, and cleanliness.
• Monitor customer service and resolve guest concerns promptly.
• Manage inventory and coordinate with suppliers to prevent stockouts.
• Assist with hiring, onboarding, and ongoing staff training.
• Implement standard operating procedures and track sales & costs.

Skills

Customer service excellence

Staff leadership

Shift management

Communication skills

Food service operations

Hospitality knowledge

Cash handling & POS

Flexibility

Attention to detail

Hiring & training

Education

Diploma or degree in Hospitality Management

Tools

POS systems

Inventory management systems

Job description

Company Description

Shehwar Broast is a growing restaurant brand known for its flavorful broast and freshly prepared food, serving a diverse customer base in Lahore. The restaurant focuses on providing quick service without compromising on quality, cleanliness, or taste. Team members are encouraged to deliver consistent guest experiences and maintain high standards in food safety and hospitality. As the business expands, Shehwar Broast offers opportunities to contribute to streamlined operations and strong customer relationships. The company values reliability, teamwork, and a friendly dining environment for guests and staff alike.

Role Description

The Restaurant Manager at Shehwar Broast is a full-time, on-site role based in Lahore, responsible for overseeing daily restaurant operations. This includes supervising staff, managing shifts, ensuring food quality and safety, and maintaining a clean, welcoming environment.

The role involves monitoring customer service standards, resolving guest concerns, managing inventory, and coordinating with suppliers. The Restaurant Manager will also support hiring and training team members, implementing standard operating procedures, and tracking sales performance and cost control.

The position requires hands-on leadership on the floor, active engagement with guests, and collaboration with ownership to meet business goals.

Qualifications

• Strong focus on Customer Satisfaction and Customer Service
• Ability to handle feedback and resolve issues professionally
• Experience in Hiring, team leadership, and basic staff scheduling
• Excellent Communication skills for interacting with guests, team members, and suppliers.
• Knowledge of Food & Beverage operations, including food safety, hygiene standards, and menu understanding.
• Previous experience as a Restaurant Manager, Shift Supervisor, or similar role in the food service industry.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
• Strong organizational and problem-solving skills, with attention to detail and a hands-on approach.
• Basic understanding of cash handling, POS systems, and daily reporting; familiarity with cost control is an advantage.
• Diploma or degree in Hospitality Management, Business, or a related field is preferred but not mandatory.