Research Specialist

Troxis; Lahore; On-site; PKR 1,200,000 - 2,400,000; Full time

Job summary

Troxis IT Solutions is seeking a Research Specialist to drive research-led growth, strategic planning, technology adoption, and process improvement. The role focuses on turning research findings into actionable strategies across Marketing, Sales, Product, and Operations.

You will conduct market and tech research, assess AI and automation opportunities, and support cross-functional teams with data-driven recommendations and execution plans.

Qualifications

• Bachelor's degree in business, marketing, IT, or related field.
• 2–4 years of research, strategy or analytics experience.
• Strong research, analytical and problem-solving skills.
• Knowledge of AI, automation and SaaS platforms.
• Experience in IT services or software industries.
• Excellent communication and presentation skills.

Responsibilities

• Conduct market, industry, and competitor research.
• Analyze processes to identify gaps and improvement opportunities.
• Develop AI, automation and digitization strategies.
• Evaluate AI models, SaaS tools, APIs, and integrations.
• Create research-backed GTM and marketing strategies.
• Collaborate with Marketing, Sales, Product, and Engineering teams.
• Develop AI-assisted workflows and prompts.

Skills

Research & analysis

Critical thinking

Communication

Presentation

Problem solving

AI & automation awareness

Education

Bachelor's degree in related field

Tools

ChatGPT

Claude

Gemini

Perplexity

Job description

Troxis IT Solutions is looking for a Research Specialist to drive research-led growth, strategic planning, technology adoption, and process improvement.

The role is highly research-oriented and technology-driven, requiring the ability to research markets, industries, competitors, projects, business processes, and emerging technologies, and convert findings into practical recommendations, strategies, and execution plans.

Key Responsibilities

• Conduct market, industry, competitor, customer, technology, and business research.
• Research E2E on new projects/initiative, markets, services, and business opportunities, projections and develop actionable recommendations.
• Analyze business processes and ongoing projects to identify gaps, inefficiencies, risks, and improvement opportunities.
• Research relevant industry standards, international best practices, technologies, and solutions to address business challenges.
• Develop research-backed growth, marketing, project, process-improvement, and execution strategies.
• Identify opportunities for AI, automation, digitization, and workflow optimization.
• Research and evaluate AI models, automation platforms, SaaS tools, APIs, integrations, and emerging technologies.
• Use tools such as ChatGPT, Claude, Gemini, Perplexity, and other AI platforms for research, analysis, and productivity.
• Develop effective prompts and AI-assisted research/automation workflows.
• Support ICP, buyer, customer, competitor, pricing, positioning, and GTM research.
• Analyze business and marketing performance and provide actionable recommendations. Support the Marketing & Research Head in developing marketing plans, growth strategies, campaigns, and business recommendations.
• Work cross-functionally with Marketing, Sales, Operations, Product, Engineering, HR, and other teams.

Requirements

• Bachelor's degree in business, Marketing, Management, Economics, IT, Computer Science, Data Analytics, Engineering, or a related field.
• 2–4 years of experience in research, strategy, business analysis, growth, consulting, technology, marketing, or a related field.
• Strong research, analytical, critical-thinking, and problem-solving skills.
• Strong understanding of AI, automation, SaaS, digital platforms, and emerging technologies.
• Hands-on experience with AI models, prompting, and AI-assisted research.
• Ability to research unfamiliar topics independently and convert findings into actionable strategies.
• Strong communication, documentation, and presentation skills.
• Experience in IT Services, SaaS, AI, Software Houses