Remote Medical Receptionist & Admin Coordinator (eCW)

GoLean Health; Islamabad; Remote; PKR 1,908,000 - 2,290,000; Full time

Job summary

GoLean Health is seeking an experienced Medical Receptionist & Clinical Administrative Coordinator for a U.S.-based gastroenterology practice. This remote role combines patient scheduling, front-desk operations, prescription coordination, and admin support across two clinics.

You will work with Physicians, NPs, and onsite staff to ensure smooth patient care, using eClinicalWorks (eCW). The position requires at least 1 year of US practice experience and excellent English communication.

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant-related administrative responsibilities.
• Experience coordinating prescription requests, medication refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and authorization follow-up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic appointment scheduling.
• Excellent written and verbal English communication skills.

Responsibilities

• Handle inbound and outbound patient calls, respond to inquiries, and provide professional patient support.
• Schedule, reschedule, and coordinate patient appointments, follow‑up visits, procedures, and other clinical services using eCW.
• Coordinate prescription-related communications between patients, providers, and pharmacies.
• Initiate, process, and follow up on medication prior authorizations, ensuring timely submission of required documentation.

Skills

Patient scheduling

Front desk operations

Medical administration

English communication

Remote work

Independent work

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Job description

GoLean Health is seeking an experienced Medical Receptionist & Clinical Administrative Coordinator for a U.S.-based gastroenterology practice. This remote role combines patient scheduling, front-desk operations, prescription coordination, and admin support across two clinics.

You will work with Physicians, NPs, and onsite staff to ensure smooth patient care, using eClinicalWorks (eCW). The position requires at least 1 year of US practice experience and excellent English communication.