Remote Medical Receptionist & Admin Coordinator

Go Lean Health; Larkana; Teletrabalho; PKR 1 908 000 - 2 290 000; Tempo integral

Resumo da oferta

Go Lean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator for a fully remote, U.S.-based gastroenterology practice. The role centers on patient scheduling, front-desk duties, prescription coordination, and administrative support across two clinic locations. Ideal candidates will have at least 1 year of U.S.

medical practice experience and hands-on eClinicalWorks (eCW) usage. Expect collaboration with Physicians, NPs, and staff, with a focus on accurate, timely

Qualificações

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant-related administrative responsibilities.
• Experience coordinating prescription requests, medication refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and authorization follow-up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic appointment scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple administrative tasks.
• Comfortable communicating directly with U.S. patients, Physicians, Nurse Practitioners, pharmacies, and insurance representatives.
• Ability to work independently in a remote environment while maintaining consistent communication with the clinic team.

Responsabilidades

• Handle inbound and outbound patient calls, respond to inquiries, and provide professional patient support.
• Schedule, reschedule, and coordinate patient appointments, follow-up visits, procedures, and other clinical services using eClinicalWorks (eCW).
• Manage appointment requests, prospective patient leads, reminders, and patient communications through phone, email, and text.
• Process prescription requests, new medication orders, and refill requests using Squad Health according to provider instructions and clinic protocols.
• Coordinate prescription-related communications between patients, providers, and pharmacies.
• Maintain accurate medication documentation, follow up on pending requests, and resolve prescription-related administrative concerns.
• Initiate, process, and follow up on medication prior authorizations, ensuring timely submission of required documentation.
• Verify patient insurance eligibility, benefits, and coverage information for medications, procedures, and services.
• Monitor authorization statuses, address pending or denied requests, and coordinate with insurance representatives and providers.
• Coordinate and schedule laboratory tests, radiology appointments, imaging studies, and other diagnostic services ordered by providers.
• Communicate with laboratories, imaging centers, and patients regarding appointments, preparation instructions, and scheduling requirements.
• Track pending diagnostic orders, follow up on incomplete appointments, and coordinate the receipt and routing of results to providers.

Conhecimentos

Patient scheduling

Front desk operations

English communication

Independent work

Ferramentas

eClinicalWorks (eCW)

Zoiper5

TriFetch

Clinic platforms

VPN security

Descrição da oferta de emprego

Go Lean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator for a fully remote, U.S.-based gastroenterology practice. The role centers on patient scheduling, front-desk duties, prescription coordination, and administrative support across two clinic locations. Ideal candidates will have at least 1 year of U.S.

medical practice experience and hands-on eClinicalWorks (eCW) usage. Expect collaboration with Physicians, NPs, and staff, with a focus on accurate, timely