Remote Gastroenterology Medical Receptionist & Admin

Go Lean Health; Sukkur; Remote; PKR 1,908,000 - 2,290,000; Full time

Job summary

Go Lean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator for a US gastroenterology practice. This fully remote role centers on patient scheduling, front-desk operations, prescription coordination, and coordinating diagnostic services across two clinic locations.

You will work with Physicians, Nurse Practitioners, and clinic staff, using eClinicalWorks (eCW), manage prior authorizations, insurance verification, and communications with patients and pharmacies to

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant administrative tasks.
• Experience coordinating prescription requests, refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and follow-up procedures.
• Familiarity with laboratory, radiology and diagnostic appointment scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to work independently in a remote environment with clinic team communication.

Responsibilities

• Handle inbound and outbound patient calls, respond to inquiries, and provide professional patient support.
• Schedule, reschedule, and coordinate patient appointments using eClinicalWorks (eCW).
• Manage appointment requests, prospective patient leads, reminders, and communications via phone, email, and text.
• Process prescription requests and refills using Squad Health per provider instructions.
• Coordinate prescription communications between patients, providers, and pharmacies.
• Initiate, process, and follow up on medication prior authorizations with timely documentation.
• Verify insurance eligibility and coverage for medications, procedures, and services.
• Coordinate laboratory and radiology scheduling and communicate requirements to patients.
• Track orders, follow up on incomplete appointments, and route results to providers.

Skills

U.S.-based clinical support

English communication

Remote work capability

Front-desk multitasking

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Clinic communications tools

VPN & Secure Workspace

Job description

Go Lean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator for a US gastroenterology practice. This fully remote role centers on patient scheduling, front-desk operations, prescription coordination, and coordinating diagnostic services across two clinic locations.

You will work with Physicians, Nurse Practitioners, and clinic staff, using eClinicalWorks (eCW), manage prior authorizations, insurance verification, and communications with patients and pharmacies to