Remote Medical Receptionist & Admin Coordinator (eCW)

GoLean Health; Karachi Division; Remote; PKR 1,908,000 - 2,290,000; Full time

Job summary

GoLean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator for a fully remote role serving a U.S.-based gastroenterology practice with two clinic sites.

You will handle patient scheduling, front-desk tasks, prescription coordination, prior authorizations, and scheduling of labs and imaging, working closely with physicians and staff to ensure efficient care coordination.

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and administrative responsibilities.
• Experience coordinating prescription requests, medication refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and follow-up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills, attention to detail, and multi-tasking ability.
• Comfortable communicating with U.S. patients, physicians, pharmacies, and insurers.
• Ability to work independently in a remote environment with team communication

Responsibilities

• Handle inbound and outbound patient calls and provide professional patient support.
• Schedule, reschedule, and coordinate patient appointments and procedures using eCW.
• Manage appointment requests, leads, reminders, and patient communications via phone, email, and text.
• Process prescription requests and coordination with pharmacies per provider instructions.
• Initiate and follow up on medication prior authorizations and insurance verification.
• Coordinate laboratory, radiology, and diagnostic scheduling and results routing

Skills

Patient scheduling

Front desk operations

English communication

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Job description

GoLean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator for a fully remote role serving a U.S.-based gastroenterology practice with two clinic sites.

You will handle patient scheduling, front-desk tasks, prescription coordination, prior authorizations, and scheduling of labs and imaging, working closely with physicians and staff to ensure efficient care coordination.