Relationship Manager Deposit

Mobilink Microfinance Bank Ltd; ‎Hasan Abdal; On-site; PKR 669,600 - 892,800; Full time

Job summary

A leading financial institution in Pakistan is seeking a Relationship Manager Deposit to manage and foster relationships with both individual and corporate clients. The role focuses on acquiring new clients and ensuring their deposit banking needs are met efficiently. Candidates should have a Bachelor's degree and a minimum of 3 years of relevant experience in retail banking sales planning. The position offers potential for career growth and contribution to the bank's success.

Qualifications

• Minimum of 3 years of relevant work experience in sales planning, management, and operations within retail/consumer banking.
• Good understanding of deposit products and their workability.
• Knowledge about CASA and fundamentals required for CASA growth.

Responsibilities

• Enable execution of sales strategy and customer acquisition to meet portfolio growth targets.
• Ensure overall assigned portfolio targets for CALSA/SA/TD are achieved.
• Establish and maintain relationships with key clients for ongoing business.
• Resolve customer complaints promptly and professionally.

Skills

Sales planning

Client relationship management

Deposit products knowledge

Customer service

Education

Bachelor's degree in business administration, commerce, accounting, marketing, economics or finance

MBA (subject to approval)

Job description

What is Relationship Manager Deposit - MMBL?

In Mobilink Bank, a Relationship Manager in liability sales is a vital role responsible for managing and fostering relationships with individual and corporate clients regarding their deposit accounts. This position focuses on acquiring new clients, retaining existing ones, and ensuring that clients’ deposit banking needs are met efficiently.

• Overall, Relationship Manager in Deposit Banking plays a crucial role in driving deposit growth, delivering exceptional customer service, and contribut

What does Relationship Manager Deposit - MMBL do?

• Enable the execution of sales strategy and customer acquisition process in order to meet, exceed portfolio growth and cross‑sell targets.
• Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on a weekly/monthly/quarterly and annual basis.
• Take on board Free Lancers / Brand Ambassadors to make a deposit mobilisation team of 25 head‑counts for retail deposit marketing.
• Ensure the target percentage of portfolio mix between CASA and Term Deposit is achieved.
• Achieve fairly priced deposits to support retail deposit growth on the back of multiple accounts.
• Establish and maintain good relationships with key potential clients and develop these into successful, ongoing business relationships.
• Ensure deposit mobilisation over a large number of accounts to minimise concentration risk and volatility in the portfolio.
• Ensure consistent run‑rate of new‑to‑bank (NTB) account openings on a daily basis.
• Provide highest level of customer service in coordination with branch staff.
• Handle activities ranging from identifying client’s financial needs to providing need‑based solutions such as Payments & Cash Management, Trade Services, Treasury, Investment Banking, with help from the Area Manager or Regional Manager.
• Maintain good relationships with clients so that the business can maximise the value of those relationships for deepening and 360‑degree opportunities.
• Monitor and assess the activities of competitors to proactively satisfy and retain MMBL clients.
• Resolve any customer complaints promptly and professionally.
• Complete any task/assignment assigned by the Line Manager in an efficient and effective manner.

What are we looking for?

• Hold a Bachelor’s degree from a reputable institution in business administration, commerce, accounting, marketing, economics or finance. MBA is preferable (subject to approval).
• Have a minimum of 3 years of relevant work experience in sales planning, management, and operations within retail/consumer banking.
• Have a good understanding of deposit products and their workability.
• Possess knowledge about CASA and the fundamentals required to achieve CASA growth.