Relationship Officer Deposit

Mobilink Microfinance Bank Ltd; Karachi Division; In loco; PKR 420.000 - 700.000; Tempo pieno

Descrizione del lavoro

Mobilink Microfinance Bank Ltd seeks a Relationship Officer Deposit to build and maintain client relationships, acquire new deposits, and support deposit product growth.

The role focuses on achieving CASA and Term Deposit targets, cross-selling, and coordinating with branch teams to deliver excellent service. A Bachelor's degree and relevant sales/operations experience are preferred.

Competenze

• Bachelor's degree in business administration, commerce, economics, or related field.
• Understanding of deposit products and CASA growth.
• Minimum 1 year in sales/operations within banking or related industry.

Mansioni

• Acquire new deposits and manage relationships with clients.
• Achieve targets for CASA and Term Deposits with weekly/monthly tracking.
• Coordinate with branch and internal teams to address client needs.

Conoscenze

Customer Acquisition

Relationship Management

Sales & Cross-selling

Communication Skills

Formazione

Bachelor's degree in business administration or related field

Strumenti

CRM software

Descrizione del lavoro

What is Relationship Officer Deposit - MMBL?

• In Mobilink Bank, a Relationship Officer in Deposit Banking is typically responsible for managing relationships with individual and corporate clients regarding their deposit accounts. Their primary focus is on acquiring new clients, retaining existing ones, and ensuring that clients’ deposit banking needs are met effectively.

What does Relationship Officer Deposit - MMBL do?

• Responsible for execution of customer acquisition process in order to build a healthy portfolio for liability growth and cross sell targets of the team.
• Ensure to build up a CALSA / TD customer portfolio within agreed time period.
• Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on weekly/monthly/quarterly and annual basis.
• Take onboard Free Lancers / Brand Ambassador to make a deposit mobilization team of 25 head counts for retail deposit marketing.
• Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved.
• Achieve fairly priced deposit to support retail deposit growth on the back of multiple accounts.
• Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships.
• Ensure the objectives are met within Bank policies, procedures, strategies and maintain coordination with internal units of the branch.
• Ensure deposit mobilization and NTB Account Opening run rate on daily basis.
• Understand the problems and challenges of clients and seek help from RM/BM to better address those needs.
• Seek opportunities to cross-sell or upsell to existing clients.
• Monitor and assess the activities of our competitors to proactively satisfy and retain MMBL clients.
• Provide excellent service to maintain a positive reputation for the business.
• Resolve any customer complaints promptly and professionally.
• Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.

What are we looking for and what does it require to be Relationship Officer Deposit - MMBL?

• Hold a Bachelor’s degree from a reputable Institution in business administration, commerce, accounting, marketing, economics, finance or equivalent.
• A good understanding of Deposit products and its workability.
• Must possess knowledge about CASA & bilinear fundamental to achieve CASA growth.
• Preferably have a minimum of 1-year relevant work experience in sales, management, and operations experience within the retail/consumer banking or any other industry.