Relationship Officer Deposit Banking

Mobilink Microfinance Bank Ltd; Karachi Division; On-site; PKR 446,400 - 781,200; Full time

Job summary

Mobilink Microfinance Bank Ltd is hiring a Relationship Officer in Deposit Banking to manage client relationships and ensure their deposit banking needs are met. Responsibilities include acquiring new clients, achieving portfolio growth, and providing excellent service. The ideal candidate will have a Bachelor's degree and at least one year of experience in sales or banking. Familiarity with deposit products and CASA is preferred. Join us to excel in a dynamic banking environment!

Qualifications

• Bachelor’s degree from a reputable institution.
• Understanding of deposit products and CASA.
• 1-year relevant experience in sales or banking.

Responsibilities

• Manage relationships with clients regarding their deposit accounts.
• Acquire new clients and retain existing ones.
• Achieve portfolio targets and conduct deposit mobilization.

Skills

Customer relationship management

Sales

Deposit products knowledge

Understanding of CASA

Education

Bachelor’s degree in business administration or equivalent

Job description

What is Relationship Officer Deposit Banking - MMBL?

In Mobilink Bank, a Relationship Officer in Deposit Banking is typically responsible for managing relationships with individual and corporate clients regarding their deposit accounts. Their primary focus is on acquiring new clients, retaining existing ones, and ensuring that clients' deposit banking needs are met effectively.

What Relationship Officer Deposit Banking - MMBL does?

• Responsible for execution of customer acquisition process in order to build a healthy portfolio for liability growth and cross sell targets of the team.
• Ensure to build up a CALSA / TD customer portfolio within agreed time period.
• Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on weekly/monthly/quarterly and annual basis.
• Take onboard Free Lancers / Brand Ambassador to make a deposit mobilization team of 25 head counts for retail deposit marketing.
• Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved.
• Achieve fairly priced deposit to support retail deposit growth on the back of multiple accounts.
• Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships.
• Ensure the objectives are met within Bank policies, procedures, strategies and maintain coordination with internal units of the branch.
• Ensure deposit mobilization and NTB Account Opening run rate on daily basis.
• Understand the problems and challenges of clients and seek help from RM/BM to better address those needs.
• Seek opportunities to cross-sell or upsell to existing clients.
• Monitor and assess the activities of our competitors to proactively satisfy and retain MMBL clients.
• Provide excellent service to maintain a positive reputation for the business.
• Resolve any customer complaints promptly and professionally.
• Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.

What are we looking for and what does it require to be Relationship Officer Deposit Banking - MMBL?

• Hold a Bachelor’s degree from a reputable Institution in business administration, commerce, accounting, marketing, economics, finance or equivalent.
• A good understanding of Deposit products and its workability.
• Must possess knowledge about CASA & bilinear fundamental to achieve CASA growth.
• Preferably have a minimum of 1-year relevant work experience in sales, management, and operations experience within the retail/consumer banking or any other industry.