Relationship Manager Deposit

Mobilink Microfinance Bank Ltd; Islamabad; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Mobilink Microfinance Bank Ltd is seeking a Relationship Manager – Deposit to drive liability sales in Pakistan’s Islamabad region. You will acquire new clients, nurture existing relationships, and ensure deposit banking needs are met with a focus on CASA and term deposits.

The role requires a bachelor's degree in business/finance and at least 3 years in retail banking sales, with knowledge of CASA products and deposit operations.

Qualifications

• Bachelor’s degree in business administration, commerce, accounting, marketing, economics or finance.
• Minimum 3 years of relevant work experience in sales planning, management, and operations within retail banking.
• Good understanding of Deposit products and CASA growth.

Responsibilities

• Execute sales strategy to meet portfolio growth and cross-sell targets.
• Ensure portfolio targets for CASA and Term Deposits on weekly/monthly/quarterly/annual basis.
• Onboard freelancers/brand ambassadors to build a deposit mobilization team.
• Maintain relationships with key clients and develop them into ongoing business relationships.
• Drive NTB account openings daily and ensure highest level of customer service.

Skills

Sales planning

Relationship management

Customer service

Cash management

Education

Bachelor's degree

MBA preferred

Job description

• What is Relationship Manager Deposit - MMBL?

  • In Mobilink Bank, a Relationship Manager in liability sales is a vital role responsible for managing and fostering relationships with individual and corporate clients regarding their deposit accounts. This position focuses on acquiring new clients, retaining existing ones, and ensuring that clients' deposit banking needs are met efficiently.
  • Overall, Relationship Manager in Deposit Banking plays a crucial role in driving deposit growth, delivering exceptional customer service, and contribut

• What Relationship Manager Deposit - MMBL does?

  • Enable the execution of sales strategy and customer acquisition process in order to meet, exceed portfolio growth and cross sell targets.
  • Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on weekly/monthly/quarterly and annual basis.
  • Take onboard Free Lancers / Brand Ambassador to make a deposit mobilization team of 25 head counts for retail deposit marketing.
  • Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved.
  • Achieve fairly priced deposit to support retail deposit growth on the back of multiple accounts.
  • Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships.
  • Ensue Deposit mobilization over a large number of accounts to minimize concentration risk and volatility in the portfolio.
  • Ensure deposit mobilization through a consistent run rate of NTB account Opening on daily basis.
  • Ensure to Provide highest level of customer services in coordination with branch staff.
  • Handle activities ranging from identifying client’s financial needs and provide a need-based solution to clients like Payments & Cash Management, Trade Services, Treasury, Investment Banking with help of Area Manager or Regional Manager.
  • Maintain good relationships with clients so that the business can maximize the value of those relationships for deepening and 360 degree opportunities.
  • Monitor and assess the activities of our competitors to proactively satisfy and retain MMBL clients.
  • Resolve any customer complaints promptly and professionally.
  • Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.

• What are we looking for and what does it require to be Relationship Manager Deposit - MMBL?

  • Hold a Bachelor’s degree from a reputable Institution in business administration, commerce, accounting, marketing, economics or finance. MBA will be preferable (Subject to approval).
  • Have a minimum of 3 years of relevant work experience in sales planning, management, and operations experience within the retail/consumer banking.
  • A good understanding of Deposit products and its workability.
  • Must possess knowledge about CASA & bilinear fundamental to achieve CASA growth.

Job Locations:

About MMBL:

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.