Rapid-Response Delivery Dispatcher (US Hours)

Grasp Solutions Pvt Ltd.; Lahore; On-site; PKR 240,000 - 420,000; Full time

Job summary

Grasp Solutions Pvt Ltd. in Lahore Cantt is hiring a delivery dispatcher to assign orders to drivers and balance workloads during peak times. You will track every delivery end-to-end and assist drivers with issues like wrong addresses and gate access.

You will notify restaurants and customers when delays occur and log all incidents in our delivery software. Must have good English communication skills; training is provided.

Qualifications

• Good English communication skills required.
• Training will be provided to get you up to speed.

Responsibilities

• Assign new orders to drivers and balance workload during busy hours.
• Track every delivery from pickup to drop-off.
• Assist drivers with wrong addresses, closed gates, and unanswered calls.
• Update restaurants and customers when orders are running late.
• Log issues in delivery platforms and coordinate with drivers, restaurants and customers.

Skills

English communication

Tools

Onfleet

Shipday

Job description

Grasp Solutions Pvt Ltd. in Lahore Cantt is hiring a delivery dispatcher to assign orders to drivers and balance workloads during peak times. You will track every delivery end-to-end and assist drivers with issues like wrong addresses and gate access.

You will notify restaurants and customers when delays occur and log all incidents in our delivery software. Must have good English communication skills; training is provided.