Quality Assurance Coordinator

Buch International Hospital; Multan; On-site; PKR 900,000 - 1,500,000; Full time

Job summary

Buch International Hospital in Multan, Pakistan, seeks a Quality Assurance Coordinator to oversee QA activities, audits, and KPI monitoring. The role focuses on patient safety, compliance, and continuous improvement across departments.

Ideal candidates hold a Bachelor’s degree in a related field with 3–5 years in a tertiary care setting; a Master’s degree is preferred for advanced responsibilities.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Master’s degree is preferred for higher responsibility.
• 3–5 years of relevant experience in a tertiary care hospital.

Responsibilities

• Oversee and coordinate quality assurance activities across the hospital.
• Conduct quality audits and monitor KPIs to identify improvement areas.
• Analyze quality data and implement continuous quality improvement initiatives.
• Ensure adherence to patient safety standards and regulatory requirements.

Skills

Analytical skills

Auditing

Regulatory compliance

Education

Bachelor’s degree in Total Quality Management, Healthcare Management, Nursing, Public Health, Hospital Administration, or related field

Master’s degree preferred

Job description

Multan, Pakistan Full-time Buch International Hospital

Company Description

Buch International Hospital established as a 250-bedded state-of-the-art facility, is a multidisciplinary institute providing comprehensive medical and surgical care under one roof. With a singular focus on providing high-quality and most compassionate care to each and every patient, we have fostered a culture of innovation and sustainability. BIH is committed to providing timely and evidence-based care without compromising on quality and achieving standards of excellence in all aspects of patient care. To remain at the forefront of medicine, our patient care is an amalgamation of innovative techniques and state-of-the-art medical care. Patient-centeredness, safety, efficiency, quality, and equity – are at the heart of all our operations. We are changing the culture of healthcare practices in Southern Punjab based on our patient-centric approach and work ethos; Patient First!. We as a team, from CEO to housekeeper, focus on creating positive patient journey experiences where the patient feels safe & experiences excellent services. At BIH everyone is a “Care Provider”. With great care and compassion, we have designed & mapped our patient journey experiences to identify and build upon all patient touchpoints during each stage of interaction to augment both; patient engagement and satisfaction.

Job Description

The Quality Assurance Coordinator is responsible for overseeing and coordinating quality assurance activities across the hospital to ensure compliance with established policies, procedures, accreditation standards, and regulatory requirements. The incumbent will conduct quality audits, monitor key performance indicators (KPIs), analyze quality data, identify areas for improvement, and support the implementation of continuous quality improvement initiatives. The role involves ensuring adherence to patient safety standards, investigating quality-related incidents, facilitating corrective and preventive actions, maintaining quality documentation, preparing reports, and providing guidance and training to staff on quality and compliance matters. The Quality Assurance Coordinator will collaborate with departmental leaders to promote a culture of excellence, patient-centered care, and continuous improvement while supporting the hospital’s quality management and accreditation objectives.

Qualifications

Bachelor’s degree in Total Quality Management, Healthcare Management, Nursing, Public Health, Hospital Administration, or a related field. Master’s degree will be preferred.

Additional Information

Experience: Minimum 3 to 5 years of relevant practical experience in a tertiary care hospital.