SENIOR EXECUTIVE (QUALITY ASSURANCE)

Apex Rankers; Saddar; On-site; PKR 1,004,000 - 1,451,000; Full time

Job summary

Pakistan Kidney and Liver Institute and Research Center (PKLI&RC) in Rawalpindi is seeking a Senior Executive (Quality Assurance). The role anchors non-clinical QA activities across the hospital, aligning with PHC standards, ISO, and JCI guidelines.

You will coordinate cross-functional QA initiatives and drive data-driven improvements. Responsibilities include leading incident reviews, KPI benchmarking, audits, and patient safety initiatives in a fast-paced tertiary care setting.

Qualifications

• Public Health/TQM/Nursing/Pharmacy/Social Sciences (16 years) minimum.
• Minimum 3–4 years in departmental quality activities (audits, incident reviews, hygiene compliance, patient surveys).

Responsibilities

• Drive PHC standards, ISO quality certifications, and JCI guidelines.
• Oversee incident reporting, investigations, RCA implementation.
• Track and benchmark clinical KPIs (mortality, SSI, med errors, readmissions).
• Conduct regular quality audits, documentation reviews, prescription safety checks.
• Monitor hand hygiene, sharps disposal, patient identification protocols.
• Facilitate quality committees and CQI projects.
• Design/supervise patient and staff satisfaction surveys.

Skills

PHC Standards & JCI

Incident reporting & RCA

Clinical KPI tracking

Clinical audits

Patient safety culture

CQI projects

Biostatistics (SPSS/PowerBI)

Data analytics (Excel pivots)

Education

BS/Master’s in Public Health / TQM / Nursing / Pharmacy / Social Sciences

Tools

SPSS

Power BI

Excel Pivot Tables

Job description

# SENIOR EXECUTIVE (QUALITY ASSURANCE)Active PrepPKLI Professional Scale (Pay Band P-1 / Equivalent BS-17)PKLI-RWP-QPS-03/2026IPL-10205The SENIOR EXECUTIVE (QUALITY ASSURANCE) position is a pivotal non-clinical professional appointment within the Department of Quality Assurance & Patient Safety at Pakistan Kidney and Liver Institute and Research Center (PKLI&RC) - Rawalpindi. Operating under the PKLI Professional Scale (Pay Band P-1 / Equivalent BS-17), the appointee will play a vital role in executing the institute's strategic vision, ensuring seamless healthcare operations, and upholding rigorous public sector governance and patient care quality benchmarks.The primary scope of the role encompasses specialized operational leadership, technical execution, and departmental coordination within PKLI Rawalpindi's modern hospital infrastructure. The position requires close liaison with cross-functional clinical and administrative units, ensuring strict adherence to Punjab Healthcare Commission (PHC) quality frameworks, statutory financial guidelines, and automated Hospital Management Information Systems (HMIS).This post offers an exceptional career trajectory for dynamic professionals committed to high-impact public healthcare service. The incumbent will work in a fast-paced, technology-driven tertiary healthcare environment, contributing directly to institutional capacity building, standard operating procedure (SOP) standardization, and elevated clinical support excellence.### Job Specifications & Posting DetailsCase Number**PKLI-RWP-QPS-03/2026**Pay Scale / BPS**PKLI Professional Scale (Pay Band P-1 / Equivalent BS-17)**Department / Ministry**Pakistan Kidney and Liver Institute and Research Center (PKLI&RC) - Rawalpindi**Total Positions**01 Post**Job Type / Status**Contract / Regular**Place of Posting**Murree Road, Rawalpindi, Punjab**Age Limit**18 to 62 Years (As on closing date of advertisement)**Gender Eligibility**MALE / FEMALE** Estimated Base Salary Package**PKR 90,000 - 130,000 / month** Credential Category**Bachelor's / Master's In Public Health / Tqm / Pharmacy (16 Years)** Experience Required**36 Months** Street & Office Address**Murree Road, near Allama Iqbal Park & Rawalpindi Cricket Stadium** Province / Region**Punjab** Postal Code**46000**Posting Date**September 27, 2026**Apply Before**October 14, 2026** Domicile & Regional Quota AllocationOpen Merit / Punjab### Minimum Qualifications & ExperienceEducational QualificationBS / Master’s degree in Public Health, TQM, Nursing, Pharmacy, or Social Sciences (16 Years) from an HEC-recognized university.Prescribed Experience & Eligibility CriteriaMinimum 3-4 years experience conducting departmental clinical audits, incident reporting reviews, hand hygiene compliance, and patient satisfaction surveys.### Job Description & Position OverviewThe SENIOR EXECUTIVE (QUALITY ASSURANCE) position is a pivotal non-clinical professional appointment within the Department of Quality Assurance & Patient Safety at Pakistan Kidney and Liver Institute and Research Center (PKLI&RC) - Rawalpindi. Operating under the PKLI Professional Scale (Pay Band P-1 / Equivalent BS-17), the appointee will play a vital role in executing the institute's strategic vision, ensuring seamless healthcare operations, and upholding rigorous public sector governance and patient care quality benchmarks.The primary scope of the role encompasses specialized operational leadership, technical execution, and departmental coordination within PKLI Rawalpindi's modern hospital infrastructure. The position requires close liaison with cross-functional clinical and administrative units, ensuring strict adherence to Punjab Healthcare Commission (PHC) quality frameworks, statutory financial guidelines, and automated Hospital Management Information Systems (HMIS).This post offers an exceptional career trajectory for dynamic professionals committed to high-impact public healthcare service. The incumbent will work in a fast-paced, technology-driven tertiary healthcare environment, contributing directly to institutional capacity building, standard operating procedure (SOP) standardization, and elevated clinical support excellence.### Key Responsibilities & Professional Duties* ✓Drive institutional compliance with Punjab Healthcare Commission (PHC) Standards, ISO quality certifications, and JCI accreditation guidelines.* ✓Oversee hospital-wide incident reporting, sentinel event investigations, and Root Cause Analysis (RCA) implementation.* ✓Track, analyze, and benchmark clinical Key Performance Indicators (mortality rates, surgical site infections, medication errors, readmissions).* ✓Conduct regular departmental quality audits, clinical documentation reviews, and prescription safety scrutiny.* ✓Monitor patient safety culture, hand hygiene compliance rates, sharps disposal safety, and patient identification protocols.* ✓Facilitate clinical audit committees, morbidity/mortality conferences, and continuous quality improvement (CQI) projects.* ✓Design and analyze patient and staff satisfaction surveys, formulating actionable service improvement recommendations.### Required Skills & Domain Competencies* Punjab Healthcare Commission (PHC) Reference Standards & JCI Accreditation Frameworks* Incident Reporting Mechanisms, Sentinel Event Investigations & Root Cause Analysis (RCA)* Clinical KPI Tracking, Morbidity/Mortality Auditing & Statistical Process Control (SPC)* Hospital Infection Prevention Standards, Hand Hygiene & Antimicrobial Stewardship* Clinical Documentation Quality Scrutiny, Medication Safety & Prescription Auditing* Patient Safety Culture Surveys, Risk Mitigation Strategies & Continuous Quality Improvement (CQI)* Biostatistical Data Analytics (SPSS, PowerBI, Excel Pivot Dashboards)