Program & Operations Manager (Nok Kundi - Balochistan Based)

Indus Hospital; Nok Kundi; On-site; PKR 900,000 - 1,300,000; Full time

Job summary

Indus Hospital is seeking an experienced healthcare operations leader to set expectations for line managers and ensure high-performance teams. You will motivate staff, align objectives, and drive collaboration with donors and department heads to implement health programs.

You will maintain district-level records, monitor daily operations for efficiency, and produce regular reports. The role requires coordinating with head office to meet annual goals while ensuring optimal staffing and service

Qualifications

• Minimum 10 years of relevant experience with at least 5 years in a supervisory role.
• Postgraduate or medical-related degree preferred (MBA in Health/Hospital Management, MBBS or MPH).

Responsibilities

• Set expectations and accountabilities for line managers, assistants, and team leads.
• Motivate management staff, set directions, delegate tasks and define objectives.
• Collaborate with donors, stakeholders, department heads for program delivery.
• Maintain district-level records and share with head office on schedule.
• Monitor daily operations to ensure efficient service delivery.
• Document and report program activities regularly.
• Provide feedback on community outreach and training activities.
• Implement monitoring tools and departmental policies for staff.
• Prepare monthly and quarterly site reports for department leads.
• Coordinate with head office to achieve annual goals and capex plans.
• Ensure staffing adequacy and liaison with all departments for smooth services.

Skills

Leadership

Team management

Stakeholder management

Operations oversight

Monitoring & reporting

Education

MBA in Health/Hospital Management

MBBS/MPH

Tools

Reporting tools

Documentation

Job description

Experience

Minimum 10 years of relevant experience out of which 05 years in supervisory role

Education

MHA/ MBA (preferably in Health/Hospital Management) /MBBS/ MPH, Medical related degree is preferable

Last Date

20-Oct-2026

Job Description

• Responsible to set up clear expectations and accountabilities for line Managers / Assistant Managers/Team Leads etc.
• Motivate management staff, set directions, delegate and set objectives & goals
• Collaborates with donor, stakeholders / Head of Departments / line management staff for the purpose of building working professional relationship, as well as implementing and maintaining services/programs
• Keeping updated record of all relevant activities at district level and sharing with head office as per agreed timelines
• Responsible to monitor daily operations for the purpose of ensuring the efficiency of operations
• Regular-on going documentation and reporting on program activities
• Provide appropriate feedback on BCC related activities and other training activities being conducted with a view to improve and integrate community awareness, referral and follow up at community level.
• Responsible to implement monitoring tools/departmental policies & procedures for line managers/assistant managers/ team leads and ensure effective implementation & monitoring.
• Responsible for site reporting and for sharing monthly and quarterly reports with the relevant department leads.
• Responsible to implement departmental annual goals & objectives / capex and coordinate with relevant departments at head office to ensure timely completion of planned project activities at all sites.
• Responsible to have coordination with all the departments to ensure smooth service provision; performs personnel functions for the purpose to maintain adequate staffing, enhancing productivity of personnel and achieving objectives within budgets
• Liaise closely with Head Office and ensure that all departments liaise closely with their functional counterparts at head office.
• Leads and inspects project health facilities/MHU/campaigns to ensure that best practices are in place and effectively being managed by line management staff.
• Perform other responsibilities as requested by the line manager (DGM/ Director).

Note:

“ Indus Hospital & Health Network is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.”