Performance Management Lead – PMS & KPIs

Gulf Desk Services; Lahore; On-site; PKR 1,200,000 - 2,200,000; Full time

Job summary

Gulf Desk Services seeks a qualified Performance Management Executive to develop, implement, and manage the organization's Performance Management System (PMS). The role focuses on creating policies, evaluating frameworks, monitoring performance, and ensuring transparent, effective assessments across all departments.

The candidate will design KPIs/KRAs, coordinate cycles, and work with department heads to ensure PMS aligns with promotions and development plans, with emphasis on continuous

Qualifications

• Master's degree in Human Resource Management, Business Administration, or a relevant discipline.
• PMS Certification is mandatory.
• 2–4 years of practical experience in Performance Management or HR operations.

Responsibilities

• Develop, implement, and manage the organization's PMS.
• Develop PMS policies, evaluation frameworks, KPIs/KRAs.
• Coordinate quarterly, semi-annual, and annual performance evaluations.
• Assist in defining KPI and KRA per job descriptions and objectives.
• Track performance, identify gaps, and prepare reports.
• Develop and monitor Performance Improvement Plans (PIPs).
• Ensure consistent PMS policy implementation across departments.
• Conduct training sessions on PMS procedures and KPI setting.
• Analyze appraisal results and propose improvements.
• Maintain performance histories and documentation.
• Coordinate with management to align evaluations with promotions and development.
• Regularly review and improve the PMS framework for fairness and transparency.

Skills

Analytical skills

Communication

Interpersonal skills

Organizational skills

Time management

Policy development

Decision making

Problem solving

Education

Master's degree in HR/BA/Organizational Development or relevant field

PMS Certification is mandatory

Tools

MS Excel

MS Word

HRMS/ERP systems

Job description

Gulf Desk Services seeks a qualified Performance Management Executive to develop, implement, and manage the organization's Performance Management System (PMS). The role focuses on creating policies, evaluating frameworks, monitoring performance, and ensuring transparent, effective assessments across all departments.

The candidate will design KPIs/KRAs, coordinate cycles, and work with department heads to ensure PMS aligns with promotions and development plans, with emphasis on continuous