Payments Operations Lead: Remittance & Backend Expert

ACE Money Transfer; Pakistan; On-site; PKR 1,339,000 - 2,009,000; Full time

Job summary

ACE Money Transfer in Lahore, Pakistan, is seeking an Operations Officer/Executive to manage payments processing and backend reconciliations. You will ensure accuracy and timely processing via API/FTP, resolve issues, and coordinate with CX and other departments to maintain smooth operations.

The role requires a Bachelor’s degree in Business/Finance and experience in payment operations, with strong attention to detail and SLA adherence.

Qualifications

• Bachelor's degree in business, finance or a related field.
• Experience in payment/backend operations, remittance, or transaction processing.
• Familiarity with API/FTP-based payment systems and reconciliation.
• Strong attention to detail and ability to meet SLA deadlines.
• Good coordination with CX and other departments.

Responsibilities

• Ensure payments are processed accurately and on time through API, FTP, and system logs.
• Make changes to backend payments to resolve customer issues.
• Handle payment cancellations with zero errors and follow up on CX tickets.
• Generate regular reports and monitor the daily partner reports.
• Collaborate with other departments to resolve operational issues and meet KPIs.

Skills

Payment operations

Backend payments

API/FTP integration

Attention to detail

Cross-functional coordination

Education

Bachelor's degree in Business/Finance

Tools

API/FTP systems

Job description

ACE Money Transfer in Lahore, Pakistan, is seeking an Operations Officer/Executive to manage payments processing and backend reconciliations. You will ensure accuracy and timely processing via API/FTP, resolve issues, and coordinate with CX and other departments to maintain smooth operations.

The role requires a Bachelor’s degree in Business/Finance and experience in payment operations, with strong attention to detail and SLA adherence.