Oracle Cloud SysOps Intern — Learn, Support & Grow

GoSaaS; Lahore; On-site; PKR 335,000 - 502,000; Part time

Benefits offered by this job

Bi-annual increments

Annual bonus

Fuel allowance

Internet allowance

Medical benefits

Provident fund

Job summary

GoSaaS is seeking motivated SysOps Interns in Lahore to join a global Oracle partner team. You will provide front-line L1 support, manage tickets, and assist with routine maintenance and documentation. This role offers exposure to Oracle Cloud technologies and a path to broader infrastructure initiatives.

The ideal candidate holds a CS degree, communicates clearly, and is eager to learn and adapt in a fast-paced, collaborative environment at GoSaaS.

Qualifications

• Bachelor's degree in Computer Science or equivalent.
• Strong problem-solving and logical thinking.
• Excellent communication skills.
• Eagerness to learn and take feedback.

Responsibilities

• L1 Technical Support (Primary): Deliver front-line support to users and clients, managing incoming system alerts and inquiries.
• Ticket Management & Troubleshooting: Perform initial triage, basic troubleshooting, issue categorization, and timely resolution or escalation.
• Client & Internal Communication: Provide clear, professional, and empathetic status updates to client contacts and internal team members.
• Secondary Support Initiatives: Assist with cross-functional projects, routine system maintenance, and documentation during lower-volume periods.
• Task Prioritization: Balance primary L1 support with secondary internal assignments and project tasks.

Skills

Problem solving

Logical thinking

Eagerness to learn

Education

Bachelor's degree in Computer Science

Job description

GoSaaS is seeking motivated SysOps Interns in Lahore to join a global Oracle partner team. You will provide front-line L1 support, manage tickets, and assist with routine maintenance and documentation. This role offers exposure to Oracle Cloud technologies and a path to broader infrastructure initiatives.

The ideal candidate holds a CS degree, communicates clearly, and is eager to learn and adapt in a fast-paced, collaborative environment at GoSaaS.