Operations Manager

Datumlabs; Lahore; On-site; PKR 24,979,000 - 33,306,000; Full time

Job summary

Datum Labs is seeking an Operations Manager to own internal operations, drive process improvements, and coordinate teams as we scale our data and AI initiatives.

You will design scalable processes, monitor KPIs, and lead recruitment and onboarding operations while partnering with founders to guide strategic initiatives and organizational development.

Qualifications

• 4-8 years of experience in operations, project management, business operations, or related roles.
• Strong leadership and stakeholder management skills.
• Experience building and improving business processes.
• Strong analytical and problem-solving abilities.
• Excellent communication and organizational skills.
• Ability to manage multiple teams and priorities simultaneously.
• Experience with project management and operational tools.

Responsibilities

• Design, implement, and improve operational processes across the company.
• Create systems that improve efficiency, accountability, and visibility.
• Identify bottlenecks and implement scalable solutions.
• Work with project managers and team leads to ensure effective resource allocation.
• Monitor team utilization and workload planning.
• Support capacity planning and hiring forecasts.
• Manage company-wide KPI tracking and reporting.
• Coordinate quarterly performance review cycles.
• Monitor operational health and provide recommendations to leadership.
• Drive accountability through structured follow-ups and reporting.
• Coordinate recruitment workflows and hiring processes.
• Own onboarding and offboarding operations.
• Improve employee onboarding experiences and documentation.
• Develop and maintain SOPs, playbooks, and operational documentation.
• Ensure company knowledge is documented and accessible.
• Maintain operational systems such as ClickUp, Notion, and internal workflows.
• Provide operational insights and recommendations to founders.
• Support strategic planning and organizational development initiatives.
• Lead internal projects that improve business performance.

Skills

Leadership

Stakeholder management

Process improvement

Analytical thinking

Communication

Organizational skills

Multi-team management

Project management experience

Tools

ClickUp

Notion

Job description

At Datum Labs, we build modern data and AI solutions that help organizations make better decisions. As our team grows, we are looking for an Operations Manager who will take ownership of internal operations, process improvement, team coordination, and organizational effectiveness.

This role is responsible for ensuring the company runs efficiently, teams remain aligned, and operational systems scale with growth.

Key Responsibilities:

• Operational Excellence
  
  • Design, implement, and improve operational processes across the company.
  • Create systems that improve efficiency, accountability, and visibility.
  • Identify bottlenecks and implement scalable solutions.
• Team & Resource Coordination
  
  • Work with project managers and team leads to ensure effective resource allocation.
  • Monitor team utilization and workload planning.
  • Support capacity planning and hiring forecasts.
• Performance & Accountability
  
  • Manage company-wide KPI tracking and reporting.
  • Coordinate quarterly performance review cycles.
  • Monitor operational health and provide recommendations to leadership.
  • Drive accountability through structured follow-ups and reporting.
• Hiring & Onboarding Operations
  
  • Coordinate recruitment workflows and hiring processes.
  • Own onboarding and offboarding operations.
  • Improve employee onboarding experiences and documentation.
• Process Documentation & Systems
  
  • Develop and maintain SOPs, playbooks, and operational documentation.
  • Ensure company knowledge is documented and accessible.
  • Maintain operational systems such as ClickUp, Notion, and internal workflows.
• Leadership Support
  
  • Provide operational insights and recommendations to founders.
  • Support strategic planning and organizational development initiatives.
  • Lead internal projects that improve business performance.

What We're Looking For:

• 4-8 years of experience in operations, project management, business operations, or related roles.
• Strong leadership and stakeholder management skills.
• Experience building and improving business processes.
• Strong analytical and problem-solving abilities.
• Excellent communication and organizational skills.
• Ability to manage multiple teams and priorities simultaneously
• Experience with project management and operational tools.

Bonus Points:

• Experience in a software, technology, consulting, or services company.
• Familiarity with delivery management and resource planning.
• Experience implementing KPIs, OKRs, or performance management frameworks.
• Exposure to data, analytics, or AI-related businesses.
  

What Success Looks Like:

• Projects are delivered predictably and efficiently.
• Teams have clear accountability and ownership.
• Leadership has visibility into company performance.
• Hiring, onboarding, and performance processes run smoothly.
• Operational bottlenecks are identified and resolved proactively.
• Datum Labs scales without operational chaos.

Why Join Datum Labs?

• Work directly with company leadership.
• Help shape the future of a growing international data and AI company.
• High ownership and impact from day one.
• Opportunity to grow into Head of Operations, Chief of Staff, or senior leadership roles as the company scales.

Datum Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Office # 1 - Sheridan, WY, United States

Office # 2 - Block R1 Phase 1, Johar Town Lahore, Pakistan