Operations Assistant

Troxis; Lahore; On-site; PKR 670,000 - 1,004,000; Full time

Benefits offered by this job

Competitive salary

International exposure

Night shift allowance

Paid leaves

Job summary

Troxis, a Lahore-based software company, is hiring an Operations Assistant for night shifts to support daily operations, reporting, and process improvement from Johar Town, Lahore. Requires MBA and strong English communication, with Proficiency in Excel/Word and AI tools.

The candidate will prepare reports, track KPIs, coordinate with internal teams, and help implement process improvements in a fast-paced environment.

Qualifications

• MBA in Operations, Finance, Business Administration, or related field.
• 1–2 years of operations, coordination, or administration experience.
• Strong English communication, both written and spoken.
• Proficient with Excel (formulas, VLOOKUP/XLOOKUP, PivotTables).
• Familiarity with AI tools for productivity.

Responsibilities

• Support day-to-day operational activities and coordination.
• Prepare and maintain operational reports and trackers.
• Monitor KPIs and provide data-driven insights.
• Coordinate with internal teams and follow up on tasks.
• Identify process gaps and suggest improvements.
• Prepare documents, meeting notes, and SOPs.
• Use AI tools for research, documentation, reporting, and productivity.

Skills

English communication

Attention to detail

Multi-tasking

Data analysis

Communication with managers

Education

MBA in Operations/Business Administration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

AI tools (ChatGPT, Gemini, Claude, Copilot)

Job description

Job Title:Operations Assistant
Employment Type: Full-Time
Work Mode: On-site
Location: Johar Town, Lahore, Pakistan
Shift: Night

About Troxis

Troxis is a Lahore-based software company serving as the back office for a U.S.-based technology firm.We deliver innovative software and digital solutions to global clients, with our Pakistan team primarilyoperating during the night shift to align with U.S. business hours.Our focus areas include Software Engineering, SQA, DevOps, Enterprise Applications, and DigitalTransformation.

Position Overview

We are looking for a detail-oriented and highly communicative Operations Assistant with 1–2 yearsof relevant experience to support daily operations, reporting, documentation, coordination, andprocess improvement.

The ideal candidate must have an MBA, strong English communication skills, practical knowledgeofMicrosoft Excel and Word, and the ability to use AI tools to improve productivity and operationalefficiency.

Key Responsibilities

• Support day-to-day operational activities and coordination.
• Prepare and maintain operational reports, records, and trackers.
• Monitor KPIs and assist management with data-driven insights.
• Coordinate with internal teams and follow up on operational tasks.
• Identify process gaps and suggest improvements.
• Prepare professional documents, reports, meeting notes, and SOPs.
• Use AI tools such as ChatGPT, Gemini, Claude, or Copilot for research, documentation,reporting, and productivity.
• Maintain accurate records and ensure compliance with company processes.

Required Skills & Competencies

• MBA in Operations, Finance, Business Administration, or a related field.
• 1–2 years of experience in operations, coordination, administration, or a similar role.
• Excellent verbal and written English communication skills with confidence in communicatingwith managers and internal teams.
• Good practical knowledge of Microsoft Excel, including formulas, VLOOKUP/XLOOKUP, PivotTables, filtering, and basic reporting.
• Good command of Microsoft Word; PowerPoint is a plus.
• Familiarity with AI tools and ability to use them effectively for everyday business tasks.
• Strong analytical, organizational, and problem-solving skills.
• Strong attention to detail and ability to manage multiple tasks.
• IELTS certification is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Professional and collaborative work environment.
• International exposure and global work culture.
• Growth and learning opportunities.
• Medical, paid leaves, and other employee benefits.