Operational Execution Lead – O&M

INTECH; Pakistan; On-site; PKR 2,009,000 - 3,348,000; Full time

Job summary

INTECH is seeking an experienced O&M Lead to oversee field services across Oil & Gas, Petrochemicals, and Utilities, driving safety, reliability, and performance.

You will coordinate operations, resource planning, and contract management while leading cross-functional teams to deliver customer-focused solutions and measurable business outcomes.

The role blends leadership, strategic thinking, and hands-on execution to elevate INTECH's service delivery and client partnerships.

Responsibilities

• Lead O&M field operations, ensuring safe, efficient, and high-quality service delivery.
• Manage resource planning, mobilization, rotations, performance, and workforce optimization.
• Monitor operational KPIs, improve service delivery, and drive continuous improvement initiatives.
• Coordinate with HR and internal stakeholders on workforce planning, localization, and succession planning.
• Build and maintain strong relationships with strategic customers.
• Manage contract performance, KPIs, SLAs, renewals, and commercial opportunities.
• Conduct regular customer reviews and identify opportunities to expand service offerings.
• Identify new business opportunities, maintenance contracts, shutdown projects, and managed service opportunities.
• Support bids, technical proposals, staffing plans, and commercial discussions.
• Work closely with Sales and Engineering teams to deliver customer-focused solutions.
• Lead cross-functional collaboration across Engineering, Sales, HR, Finance, and Supply Chain.
• Promote a culture of operational excellence, customer satisfaction, safety, and continuous improvement.
• Represent INTECH during customer meetings, operational reviews, and project mobilizations.

Job description

About the job

Join our Team - Your career journey starts here - not just a job, but a future.

Our Potential Opportunity

INTECH Automation & Intelligence is seeking an experienced O&M Lead to join our dynamic team. This role is pivotal in overseeing Operations and Maintenance (O&M) Field Services, ensuring operational excellence, effective resource management, customer satisfaction, and sustainable business growth across industries such as Oil & Gas, Petrochemicals, and Utilities.

INTECH's commitment to delivering Resident, Rotational and On-Call O&M services provides an opportunity to contribute to critical industrial operations, strengthen customer partnerships, and drive innovative service delivery models. The successful candidate will play a key role in positioning INTECH as a premium managed services and technical solutions provider through operational excellence, customer-focused solutions, and measurable business outcomes.

What You'll Lead and Deliver

Operations & Resource Management

• Lead O&M field operations, ensuring safe, efficient, and high-quality service delivery.
• Manage resource planning, mobilization, rotations, performance, and workforce optimization.
• Monitor operational KPIs, improve service delivery, and drive continuous improvement initiatives.
• Coordinate with HR and internal stakeholders on workforce planning, localization, and succession planning.

Customer & Contract Management

• Build and maintain strong relationships with strategic customers.
• Manage contract performance, KPIs, SLAs, renewals, and commercial opportunities.
• Conduct regular customer reviews and identify opportunities to expand service offerings.

Business Growth

• Identify new business opportunities, maintenance contracts, shutdown projects, and managed service opportunities.
• Support bids, technical proposals, staffing plans, and commercial discussions.
• Work closely with Sales and Engineering teams to deliver customer-focused solutions.

Leadership

• Lead cross-functional collaboration across Engineering, Sales, HR, Finance, and Supply Chain.
• Promote a culture of operational excellence, customer satisfaction, safety, and continuous improvement.
• Represent INTECH during customer meetings, operational reviews, and project mobilizations.