On-site Appointment Setter | BPO Lead Nurturing

BD Marketing Solutions PVT LTD.; Lahore; On-site; PKR 279,000 - 502,000; Full time

Job summary

BD Marketing Solutions Pvt. Ltd., based in Lahore, is seeking a Business Development Executive for appointment setting. This on-site role requires handling inbound leads and engaging U.S. and Canadian customers via phone, text, email, and CRM platforms.

A minimum 1 year in a BPO or related role is preferred. Excellent English communication is essential. The successful candidate will qualify prospects, schedule appointments, and maintain CRM records, contributing to strong lead conversion and

Qualifications

• Minimum 1 year of experience in a BPO, call center, appointment setting, customer service, or sales role handling U.S. and Canadian customers.
• Experience with inbound leads and scheduling appointments.
• Proficient in CRM usage and follow-up practices.
• Strong written and verbal English communication skills are essential.

Responsibilities

• Respond to inbound leads promptly and professionally.
• Qualify customer inquiries and understand their needs.
• Schedule and confirm appointments.
• Follow up with prospects via calls, texts, and emails.
• Maintain accurate CRM records and customer notes.
• Meet daily, weekly, and monthly performance targets.
• Collaborate with team members and management to improve lead conversion rates.
• Provide exceptional customer service throughout the customer journey.

Skills

English communication

Appointment setting

Lead qualification

Sales

Customer service

Call center operations

Education

Bachelor's degree preferred

Tools

CRM software

Job description

BD Marketing Solutions Pvt. Ltd., based in Lahore, is seeking a Business Development Executive for appointment setting. This on-site role requires handling inbound leads and engaging U.S. and Canadian customers via phone, text, email, and CRM platforms.

A minimum 1 year in a BPO or related role is preferred. Excellent English communication is essential. The successful candidate will qualify prospects, schedule appointments, and maintain CRM records, contributing to strong lead conversion and