Office Administrator - Customer Service & MS Excel Expert - TJ / 1928683

Recruit AI; Multan; On-site; PKR 446,000 - 670,000; Full time

Job summary

SunGrow Power in Multan is seeking an Office Administrator focused on customer service and advanced Excel skills. You will support daily office operations, manage correspondence, and coordinate appointments.

The ideal candidate will handle data entry with accuracy, utilize Excel formulas, and maintain records using Documentum. This role emphasizes professional communication and a presentable appearance to represent the company well.

Qualifications

• Customer service and professional communication are essential.
• MS Excel expertise including formulas and data organization.
• Ability to manage records, correspondence, and scheduling with accuracy.

Responsibilities

• Provide excellent customer service via phone and in person.
• Manage incoming/outgoing correspondence and official documents.
• Coordinate appointments and meetings to support office operations.
• Perform data entry with high accuracy using Excel and other tools.
• Utilize Excel formulas to analyze and report data.

Skills

Customer service

MS Excel

Data entry

Communication

Records management

Tools

Documentum

Job description

Our client SunGrow Power is looking for a Office Administrator - Customer Service & MS Excel Expert in Multan

The Office Representative at SunGrow Power plays a key role in supporting daily office operations and ensuring smooth communication within the company and with external parties. This role requires a professional approach to customer service and proficiency with common MS office tools. The Office Representative acts as a liaison, handling various administrative tasks including appointment coordination, managing records, and maintaining correspondence. A notable aspect of this role is the focus on clear and effective communication, both verbal and written, to uphold the company's image and operational efficiency. The ideal candidate demonstrates a passion for working in a dynamic office environment and maintains a good and presentable personality suitable for representing SunGrow Power. This position requires familiarity with Microsoft Office applications, especially Excel, including formulas and functions, along with document management systems such as Documentum. Although the role does not involve managing a team, the ability to work collaboratively and independently while managing multiple administrative Responsibilities with attention to detail is essential.

Responsibilities

• Provide excellent customer service through telephone communication and face-to-face interactions, representing the company professionally.
• Manage incoming and outgoing correspondence, including emails and official documents, ensuring timely and accurate responses.
• Coordinate appointments, meetings, and schedules to support smooth office operations and efficient time management.
• Perform data entry tasks with high accuracy, maintaining up-to-date records and databases using Microsoft Excel and other tools.
• Utilize advanced Excel functions and formulas to organize, analyze, and report data as required.
• Maintain and organize physical and electronic records systematically, using document management systems such as Documentum.
• Assist in general office administration tasks including filing, preparing documents, and managing supplies.
• Support the preparation of reports and presentations by formatting documents and collating information.
• Ensure the reception area is welcoming and provides a positive first impression for visitors and clients.
• Identify opportunities to improve office processes and work collaboratively to implement effective improvements.