NOC Engineer (Khawateen – Day Shift) | One Network | Railway HQ, Lahore

One Network; Lahore; On-site; PKR 900,000 - 1,300,000; Full time

Benefits offered by this job

CCNA

CompTIA Network+

SolarWinds

PRTG

Zabbix

Nagios

ServiceNow/Jira

Job summary

One Network in Lahore, Pakistan, is seeking a NOC Engineer for day-shift operations at Railway HQ. You will monitor routers, switches, firewalls, servers, and fiber links using NMS, perform first and second-level diagnostics, log incidents, and ensure SLA adherence across distributed networks.

The ideal candidate has a BSCS/BE and 1+ year experience in network operations, with hands-on skills in LAN/WAN/MPLS/VPN, troubleshooting, and collaboration with field teams.

Qualifications

• 1+ year of experience in network operations, NOC support, or IT infrastructure.
• Strong hands-on experience with network monitoring, routing, and switching.
• Experience diagnosing LAN/WAN/MPLS/VPN and fiber connectivity issues.
• Willingness for full-time day-shift on-site work at Railway HQ, Lahore.

Responsibilities

• Monitor routers, switches, firewalls, servers, CCTV, and fiber links using NMS.
• Log, troubleshoot, and escalate incidents to ensure SLA compliance.
• Perform first and second-level diagnostics across LAN/WAN/MPLS/VPN/fiber.
• Track performance metrics and environmental conditions (UPS/power).
• Coordinate with field operations to resolve bottlenecks and document events.

Skills

Network monitoring

Incident management

LAN/WAN/MPLS/VPN

Troubleshooting

Cross-functional collaboration

On-site availability

Education

BSCS/BE in Electrical or Telecommunication Eng

Tools

NMS tools

SolarWinds

PRTG

Zabbix

Nagios

ServiceNow

Jira Service Management

Job description

Position Summary:

Empowering mission‑critical telecommunications infrastructure and uninterrupted digital connectivity, One Network is currently expanding its network operations team with an opening for a dedicated NOC Engineer for day‑shift operations at Railway HQ, Lahore. In this vital technical support role, you will be responsible for continuously monitoring enterprise network infrastructure, diagnosing technical anomalies, and ensuring flawless SLA compliance across distributed networks. Bringing robust networking fundamentals and structured troubleshooting expertise, you will empower our organization to maintain uncompromised uptime. This exciting career opportunity offers competitive remuneration, professional stability, and exceptional growth prospects within a premier regional technology infrastructure enterprise.

Detailed Job Description:

As a NOC Engineer supporting One Network at Railway HQ in Lahore, Pakistan, you will take full operational, tactical, and technical ownership of day‑shift network monitoring, incident management, and hardware fault resolution. Your day‑to‑day responsibilities include tracking routers, switches, firewalls, servers, CCTV networks, and fiber links using advanced Network Management Systems (NMS) tools, executing first and second‑level network diagnostics across LAN, WAN, MPLS, VPN, and fiber connections, and monitoring environmental conditions such as UPS and power systems. You will assist with approved network changes, device configurations, routine maintenance, and backups while collaborating closely with field engineering squads.

Key Responsibilities:

• Continuously monitor routers, switches, firewalls, servers, CCTV networks, and fiber links utilizing NMS tools.
• Handle end‑to‑end incident management by logging, troubleshooting, and escalating network and hardware faults to ensure strict SLA compliance.
• Perform comprehensive first and second‑level network diagnostics across LAN, WAN, MPLS, VPN, and fiber optic links.
• Monitor network performance metrics including bandwidth utilization, latency, and packet loss alongside environmental conditions such as UPS and power.
• Assist with approved network changes, device configurations, routine systems maintenance, and backup generation.
• Coordinate with field operations and infrastructure engineering squads to resolve physical and logical network bottlenecks.
• Document network events, troubleshooting steps, and incident resolution metrics in enterprise ticketing platforms.
• Maintain strict adherence to corporate security policies, operational runbooks, and quality assurance guidelines.

Required Qualifications & Skills:

• Bachelor of Science in Computer Science (BSCS) or Bachelor of Engineering (BE) in Electrical or Telecommunication Engineering.
• Minimum of 1+ years of progressive professional experience in network operations, NOC support, or IT infrastructure management.
• Strong, demonstrable hands‑on professional expertise in network monitoring tools, routing protocols, and switching architectures.
• Comprehensive working knowledge of hardware troubleshooting, incident management lifecycles, and fault isolation.
• Deep practical experience diagnosing LAN, WAN, MPLS, VPN, and fiber optic connectivity issues.
• Solid understanding of network performance monitoring (bandwidth, latency, jitter) and datacenter environmental systems.
• Exceptional analytical, troubleshooting, communication, and cross‑functional collaboration capabilities.
• Mandatory legal work eligibility and physical availability for full‑time day‑shift on‑site operations at Railway HQ, Lahore.

Nice‑to‑Have Skills:

• Professional networking certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+.
• Prior professional working experience in top‑tier telecommunications service providers, managed service providers, or transportation infrastructure firms.
• Hands‑on familiarity with advanced network monitoring suites (SolarWinds, PRTG, Zabbix, Nagios).
• Experience utilizing enterprise IT service management ticketing platforms such as ServiceNow, Jira Service Management, or Zendesk.
• Exposure to basic Linux system administration, firewall configuration, and optical transport testing.

Salary/Rate: Market Competitive / Enterprise Telecom Package

Deadline: Open until filled (Urgent Lahore Day Shift NOC Opening)

Notice Period: Immediate to 30 Days Preferred

Contract Duration: Permanent / Full‑Time Day‑Shift Engagement (Lahore)