NOC Engineer at Computer Support Professionals (CSPRO) – Karachi, Pakistan

Computer Support Professionals (CSPRO); Karachi Division; Hybrid; PKR 670,000 - 1,004,000; Full time

Benefits offered by this job

Salary package

Travel allowance

Special allowances

Meal allowance

OPD & Dental

IPD coverage

Gym allowance

Performance bonus

Annual increment

Certification reimbursement

Events & trips

Job summary

Computer Support Professionals (CSPRO) is hiring a NOC Engineer with MSP background to support network operations and client infrastructure in a fast-paced MSP environment. You will monitor performance, troubleshoot incidents, and ensure uptime while coordinating with teams for resolutions.

Ideal candidates have 1-2 years MSP experience, strong analytical skills, and a passion for IT operations. Shift options are provided to align with business needs and time zones.

Qualifications

• 1-2 years of experience with an MSP background
• Strong problem-solving and analytical skills
• Basic understanding of networking, systems, and monitoring tools
• Ability to work in a fast-paced environment
• Good communication skills
• Passion for IT operations and continuous learning

Responsibilities

• Monitor network performance and system health
• Troubleshoot and resolve network and system issues
• Respond to alerts and incidents in a timely manner
• Maintain uptime and ensure smooth IT operations
• Escalate complex issues to relevant teams
• Document incidents and maintain reports

Job description

We’re Hiring: *NOC Engineer (MSP Background only)*

Computer Support Professionals (CSPRO) is looking for a proactive and reliable NOC Engineer to join our growing team and support network operations and client infrastructure. This is an excellent opportunity to work in a fast-paced MSP environment, gain hands-on exposure to modern technologies, and accelerate your career in IT operations and networking.

Shift Timings (AEST):

• 7:00 AM – 4:00 PM (1:00 AM – 10:00 AM PST)
• 9:00 AM – 6:00 PM (03:00 AM – 12:00 PM PST)
• 1:00 PM – 10:00 PM (07:00 AM – 04:00 PM PST)
• 10:00 PM – 7:00 AM (05:00 PM – 02:00 AM PST)

Shifts will be assigned based on business requirements and will not be rotated frequently.

Key Responsibilities:

• Monitor network performance and system health
• Troubleshoot and resolve network and system issues
• Respond to alerts and incidents in a timely manner
• Maintain uptime and ensure smooth IT operations
• Escalate complex issues to relevant teams
• Document incidents and maintain reports

What We’re Looking For:

• 1-2 years of experience with an MSP background
• Strong problem-solving and analytical skills
• Basic understanding of networking, systems, and monitoring tools
• Ability to work in a fast-paced environment
• Good communication skills
• Passion for IT operations and continuous learning

What We Offer:

• Market Competitive Salary
• Travel Allowance
• Special Circumstance Allowance
• One Time Meal
• OPD + Dental (PKR 70,000 – Employee + Parents)
• IPD Coverage (PKR 700,000 – Family)
• Gym Allowance
• Performance Bonus + Annual Increment
• Certification Reimbursement
• Annual Events & Trips

If you’re ready to build your career in IT operations with a growth-driven team, we’d love to hear from you!